Marketing Communications Supervisor
At a glance
Mid-level Communications role at Efet. Kyoto · full-time.
Pay not stated Communications salary
growthroles summary, based on the employer's posting.
What you'll do
- Shape property communications and coordinate with marketing on channel strategies that strengthen the hotel’s image and awareness
- Use audience research to guide communications, then oversee creative work, photo shoots and delivery schedules
- Plan PR, media outreach and advertising across web, print and social channels, and track results against KPIs
- Maintain the official website, review its performance in Google Analytics 4 and coordinate work with outside vendors
What you bring
- Business-level Japanese and English are required; marketing experience is preferred, with around five years considered acceptable
- A diploma or degree in hospitality, event management or a related area, plus one to three years coordinating events
- You bring client service, communication and vendor coordination skills, along with basic budgeting and event planning ability
Who this fits
This is an on-site role in Kyoto for someone comfortable coordinating creative, PR and marketing work across teams and vendors. You’ll need to work evenings, weekends and holidays when required.
From the employer
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for creating and executing property-level communications to enhance the hotel’s image and drive consumer awareness, working closely with the marketing team to develop and implement marketing strategies across various channels. As a Marketing Communications Supervisor, you’re not just supporting property-level communications – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
REQUIREMENT / REMARKS
Language Skills: Business level proficiency in both Japanese and English required
Experience: Marketing experience preferred but not mandatory (around 5 years is acceptable) -Developed an understanding of product planning and product development processes.
-Conducted target audience and user analysis to support marketing and communication strategies.
-Directed creative production for designers and copywriters to ensure brand consistency and project objectives.
-Led and coordinated photo shoots with photographers and stylists.
-Managed production timelines and project schedules to ensure timely delivery.
-Designed and evaluated PR and marketing initiatives with a strong focus on KPI achievement.
-Drafted and distributed press releases and managed media relations.
-Built and maintained relationships with magazines, online media outlets, and influencers.
-Managed and maintained the official website.
-Negotiated and coordinated with external vendors, including PR agencies and creative production companies. -Planned and executed advertising strategies across digital and traditional channels, including web, print media, and social media platforms.
-Developed marketing collateral in accordance with brand guidelines using Adobe Photoshop, Illustrator, XD, and other design tools.
-Analyzed website and marketing performance using Google Analytics 4 (GA4).
Personal Qualities:
Strong team player with excellent communication skills
Cooperative and adaptable in a multicultural environment
Positive, proactive personality suited for sale
-Creative Thinking
-Data-Driven Decision Making
-Multitasking and Project Management Skills
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Diploma or degree in Hospitality, Events Management, or related field
- 1–3 years of event coordination experience, preferably in hospitality
- Strong client service, communication, and vendor management skills
- Proven ability to plan and execute events of varying scales
- Basic budgeting knowledge and attention to detail
- Proficient in hotel/event systems (e.g., Delphi, OnQ, Salesforce)
- Flexible to work evenings, weekends, and holidays as needed
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