Inside Presales Security Expert
At a glance
Mid-level Solutions & Sales Engineering role at Edel. Remote, Canada · full-time · CA$140,000–CA$171,000 OTE.
growthroles summary, based on the employer's posting.
What you'll do
- Assess prospective deals for technical fit and serve as the technical voice on sales calls
- Explain product features, specifications, operation and integrations to customers and channel partners
- Take point on technical issues for assigned accounts, coordinating with support and engineering through resolution
- Train assigned customers after purchase and help resolve their technical problems
What you bring
- At least three years in technical presales or sales and systems engineering support
- At least three years administering LAN, WAN or internet services
- You understand networking protocols and security technologies, including routing, VPNs and intrusion detection
- You have worked with encryption and authentication technologies and can present technical material effectively
- A bachelor’s degree or equivalent experience meets the education requirement
Who this fits
This mid-level role suits a technically experienced presales professional who can support channel sales and assigned customer accounts. The position is remote in Calgary, but requires regular work outside your office or home office and travel as needed to make sales.
From the employer
We are looking for an Inside Channel Systems Engineer to work closely with a Inside Channel Sales Representative in a defined territory. The Inside Channel Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 3 year’s experience in technical/pre-sales support as a sales or systems engineer
- 3 year’s experience in LAN/WAN/Internet services administration
- Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Prove understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Excellent presentation skills
- The Inside Channel Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
- Bachelor’s degree or equivalent experience. Graduate Degree favorable
Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.
On-target earnings (OTE) for this full-time position is expected to be between $140,000 - $171,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.
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