Inside Channel Account Manager
At a glance
Mid-level Account Management role at Edel. Milano · full-time · €35,000–€45,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Work with channel partners on sales activity and maintain productive partner relationships
- Review incoming leads, help assess customer opportunities, and support direct end-user sales
- Create quotes, renewal materials, and product details for customers and partners
- Coordinate customer calls, product demonstrations, and meetings
- Keep Salesforce records current while supporting partner campaigns and product learning
What you bring
- You communicate clearly in both Italian and English, verbally and in writing
- You can build relationships in a hybrid office-and-remote working environment
- You stay organized, take initiative, and handle several tasks efficiently
- You are comfortable with Microsoft Excel, email applications, and standard computer systems
Who this fits
This role suits a proactive, relationship-focused collaborator who wants to learn technology and cybersecurity products. It is based onsite in Milano, Italy, while the work model described is hybrid. Prior customer service, sales, lead generation, or outbound sales experience can help but is not required.
From the employer
Role: Inside Channel Sales Account Manager
Role Overview:
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Channel Sales Representative to contribute to the success of our rapidly growing business in Italy.
You would act as a key team member supporting channel partners enabling strong partner engagement and driving small end-user direct touch contributing to regional sales growth too.
As an Inside Channel Sales Account Manager, you will:
- Collaborate with Channel Partners to support sales initiatives and partner relationships
- Follow up on leads and assist in qualifying potential customer opportunities
- Prepare sales quotes, renewals, and product information for customers and partners
- Assist in organizing calls, demos, and meetings with customers
- Maintain accurate records of sales pro-activity using CRM tools such as Salesforce
- Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
- Contribute to basic marketing campaigns and partner-focused initiatives
We Are Looking For:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
- Strong verbal and written communication skills in both Italian and English
- Comfortable working with people and building relationships in a hybrid (in-office and remote) setting
- Organized, proactive, and able to manage multiple tasks efficiently
- Familiarity with Microsoft Excel, email tools, and standard computer systems
- A positive, curious mindset and a strong desire to learn
- Prior experience in customer service, sales, or proactive lead generation and outbound sales roles is a plus but not essential
- An interest in technology and/or cybersecurity is welcomed
Why Join Us:
At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 900,000+ customers around the globe.
- Work in a supportive and international team environment
- Access training, mentorship, and development resources
- Hybrid work model to support your work-life balance
- Opportunities for internal mobility and long-term career growth
We will only notify shortlisted candidates.
Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes, if considered, will be assumed to have been given by the Agency free of any related fees/charges.
This role is governed by the applicable CCNL, including its classification, minimum salary levels and pay progression rules, and benefit. In line with EU pay transparency requirements, remuneration is determined based on objective factors, including the relevant National Collective Labor Agreement (CCNL), the specific job profile, and seniority level. The target gross annual salary (RAL - Retribuzione Annua Lorda) for this position is expected to range between €35,000 and €45,000. The exact salary offer will be determined based on the successful candidate’s skills, qualifications, experience, and specific geographic location/work arrangements. We do not request or consider salary history at any stage of the recruitment process.
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