Brand Ambassador
At a glance
Mid-level Brand Marketing role at Dufry. NY, US · no salary stated · we estimate $95,900–$145,000 across the United States.
Dufry has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Sell wine and spirits across the store’s assortment, using service standards to support sales, productivity and customer care
- Track stock across store locations and respond when products need replenishing
- Run the tasting bar responsibly, serve customers promptly and keep displays and point-of-sale materials in shape
- Share informed product guidance, support promotions with internal partners and recommend changes to improve product results
- Prepare market and status updates for management when requested
What you bring
- You can build sales while keeping the customer at the center of the interaction
- You bring strong service experience, including handling demanding customers
- You communicate clearly, build rapport and stay diplomatic under pressure
Who this fits
This full-time role is based at John F. Kennedy International Airport Terminal 8 and suits someone comfortable selling wine and spirits while representing multiple brands. You need flexible availability for weekday, weekend and holiday shifts.
From the employer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- *401(k) retirement plan
- *Company paid life insurance
- *Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
This Liquor Consultant Position Is for You, If You Enjoy:
- Working at our Store, selling our full assortment of wine & spirits
- Contributing to achieving store goals in sales, productivity and service by utilizing our selling skills, service training and standards
- Representing multiple brands to the customer and acting as a Brand Ambassador for the brand to ensure needs are consistently exceeded
- Working at John F. Kennedy International Airport Terminal 8
The team is counting on you as a Liquor Consultant to:
- Have open/flexible availability and be able to work a variety of shifts on weekdays, weekends and holidays.
- Work a full-time schedule
Liquor Consultant Responsibilities:
- Monitors and reacts to product in-stock positions, ensuring appropriate stock levels at all times across multiple store locations;
- Supervises operation of food, wine, and spirit tasting bar, ensuring that customers are served promptly, courteously, and responsibly;
- Executes merchandising display guidelines and ensures that merchandise is neat and attractively displayed;
- Ensures customers are provided with proactive, friendly, and informed product information;
- Ensures POS material is current, relevant, and in good condition;
- Liaises directly with internal business partners to ensure maximum impact for product promotions;
- Carries out promotional initiatives and programs;
- Makes appropriate recommendations for change to maximize the effectiveness of the product line;
- Provides market and status reports as required by management;
- Performs other service functions as required;
- Practices safety consciousness at all times;
- Maintains store image by adhering to dress guidelines;
- Ensures work area and equipment are kept clean and organized;
Required Skills and Qualifications:
- Ability to drive sales in a customer-centered environment;
- Excellent customer service skills and demonstrable experience in dealing with demanding customers;
- Excellent verbal communication and relational skills;
- Ability to deal with stressful situations in a diplomatic and professional manner.
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).