growthroles

Regional Key Account Manager

DSV dsv.com Open · verified Oct 2, 2026
Singapore, 04, SG, 486149 Manager Account Management

At a glance

Mid-level Account Management role at DSV. Singapore, 04, SG, 486149.

Pay not stated

RoleAccount Management
SeniorityManager
LocationSingapore, 04, SG, 486149
PostedOct 1, 2026 · 1d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Turn global account direction into regional growth plans, then pursue valuable opportunities across divisions and geographies
  • Grow customer spend through cross-selling and logistics solutions, while protecting renewals and retention
  • Manage revenue and profit goals by forecasting pipeline, setting prices, negotiating, and building business cases
  • Serve as the escalation contact for senior customers and lead performance reviews with clear follow-up actions
  • Coordinate Air, Sea, Road, and Contract Logistics teams, using CRM and customer data to guide execution

What you bring

  • A bachelor’s degree or an equivalent professional background
  • Experience in logistics, supply chain, technology, or a related field
  • A track record in key account management, business development, or strategic sales
  • Fluent English and a strong grasp of enterprise customer needs

Who this fits

This role suits a commercially focused account leader who can grow strategic Technology accounts and work across complex stakeholder groups. You’ll lead through influence in a matrix organization, with regional responsibility for accounts and coordination across Air, Sea, Road, and Contract Logistics.

From the employer

Job Req Number: 120590
Time Type: Full Time

Drive Growth. Own Strategy. Lead Impact.

Are you a commercially driven, high-performing account leader who thrives on ownership, accountability, and measurable results? Do you excel in fast-paced environments where strategic thinking meets execution discipline?

At DSV, we are looking for a Regional Key Account Manager (RKAM) to take full ownership of our most strategic Technology customers across the region. This role is built for ambitious professionals who don’t just manage accounts—they grow them, challenge them, and elevate them.

The Opportunity

As an RKAM, you will act as the regional commercial owner for key Technology accounts, translating global strategies into tangible business growth. You’ll operate at the intersection of strategy, sales, and supply chain excellence, partnering with senior stakeholders both internally and externally.

This is a high-impact role with clear accountability:

  • Drive revenue
  • Deepen customer relationships
  • Expand market share
  • Deliver measurable results

What You’ll Own

Strategic Growth & Account Leadership

  • Execute and localize global account strategies into clear, actionable regional growth plans
  • Identify, pursue, and convert high-value commercial opportunities across divisions and geographies
  • Expand share of wallet through cross-selling and innovative logistics solutions
  • Lead retention strategies and secure long-term contract renewals

Commercial Performance & Results Delivery

  • Own your pipeline: forecast, track, and exceed revenue and profitability targets
  • Drive pricing strategies, negotiations, and business case development with confidence
  • Continuously identify ways to improve commercial outcomes and customer value

Executive-Level Relationship Management

  • Build and maintain trusted partnerships with senior decision-makers
  • Act as the primary escalation point, ensuring fast, effective resolution
  • Lead impactful business reviews with a clear focus on performance, insights, and next steps

Industry Expertise & Strategic Insight

  • Bring a strong understanding of technology supply chains—speed-to-market, resilience, inventory optimization
  • Translate market trends into competitive advantages for your customers and DSV

Cross-Functional Leadership

  • Align global, regional, and local stakeholders across Air, Sea, Road, and Contract Logistics
  • Drive execution by orchestrating internal teams with clarity and urgency
  • Ensure consistent delivery of DSV’s service excellence across all touchpoints

Commercial Discipline & Excellence

  • Maintain a clean, accurate pipeline and customer intelligence using CRM tools
  • Use data and insights to drive better decisions, forecasting, and strategy
  • Uphold best practices in account governance and commercial processes

Who You Are

You are not just a relationship manager—you are a growth driver and business owner:

  • Highly driven and results-oriented with a strong sense of ownership
  • Proven track record in key account management, business development, or strategic sales
  • Skilled at managing complex, multi-stakeholder environments
  • Commercially sharp with strong negotiation and influencing skills
  • Comfortable operating in matrix organizations and leading without authority
  • Data-informed and confident using CRM and performance tools
  • Thrive under pressure and consistently deliver above-target performance

What You Bring

  • Bachelor’s degree or equivalent professional foundation
  • Experience in logistics, supply chain, technology, or related industries
  • Strong understanding of enterprise customer dynamics
  • Fluency in English (additional languages are an advantage)

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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