Senior Account Supervisor, Multicultural (Impact)

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Edelman’s Multicultural team helps brands and businesses understand, engage and build trust with the diverse audiences shaping culture and commerce today. We bring cultural intelligence and deep audience understanding to strategy, earned media, creators, partnerships, brand reputation, and integrated communications.

The Senior Account Supervisor, Multicultural will play a key role on one of Edelman’s top food and beverage accounts, helping lead multicultural strategy and communications with a particular focus on Hispanic/Latino audiences. This is an opportunity for a culturally fluent, bilingual communications professional to bring their expertise to a large, integrated client relationship.

The role will focus on leading earned media workstreams, providing strategic counsel, translating cultural and audience insights into communications strategies, managing creator/partnership work, building deep relationships with multicultural media, supporting experiential activations, and collaborating across teams to ensure multicultural audiences are considered from the beginning. The Senior Account Supervisor will also manage junior talent, build strong client relationships, and contribute to account growth.

The ideal candidate is professionally fluent in English and Spanish, has demonstrated experience developing communications for Hispanic/Latino audiences and has a strong pulse on culture, consumer behavior and the evolving media landscape. They should be equally comfortable developing strategy, translating media materials, counseling clients and leading execution.

Responsibilities:

• Client Counsel: Serve as a trusted day-to-day client partner, providing strategic multicultural counsel and identifying opportunities to strengthen the work.
• Strategy: Translate audience research, cultural insights and emerging trends into communications strategies that support client and business objectives.

• Integrated Leadership: Lead workstreams from strategy through execution, collaborating with account, strategy, creative, earned, influencer and other teams to deliver integrated programs.

• Earned Media & Storytelling: Develop and lead earned media strategies, proactive storytelling and outreach across multicultural, Hispanic/Latino, consumer, lifestyle and relevant food and beverage media.

• Creators & Partnerships: Identify and manage creators, influencers, spokespeople and cultural or community partners that can authentically connect clients with priority audiences.

• Cultural & Language Counsel: Provide guidance on cultural context, language, tone and nuance, including reviewing and developing English- and Spanish-language communications.

• Client & Category Knowledge: Develop a strong understanding of the client’s business, consumers, competitors and category, and use that knowledge to identify opportunities and strengthen recommendations.

• Talent Leadership: Manage and develop junior team members through clear direction, delegation, coaching and consistent feedback.

• Account Management: Manage multiple workstreams, timelines and deliverables while supporting strong account performance, including scope, staffing, budgets and quality.

• Business Growth: Identify opportunities to expand client relationships and multicultural work and contribute to organic growth and new-business efforts.

Basic Qualifications:

• At least 6 years of experience in public relations, multicultural communications, integrated communications, marketing and/or related fields, preferably including agency experience.

• Bachelor’s degree or equivalent work experience.

• Professional fluency in English and Spanish.

Preferred Qualifications:

• Food and beverage and/or CPG communications experience highly preferred, particularly experience working with large consumer brands.

• Strong understanding of multicultural media, creators, cultural trends and consumer behavior.

• Strong earned media experience and relevant media relationships.

• Excellent writing, editing, presentation and client communication skills.
• Demonstrated experience developing communications strategies and programs for Hispanic/Latino audiences.

• Experience leading client workstreams and managing projects from strategy through execution.

• Experience managing and developing junior team members.
• Experience working across integrated teams, including strategy, creative, social, influencer and earned media.

• Strong business acumen, including experience with account operations, organic growth and new business.

$80,000 - $110,000 a year

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.