Client Partner
At a glance
Mid-level Account Executive role at Digital Forms. Remote, Poland · contract.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow revenue and account value across an assigned portfolio of existing clients
- Build executive relationships with directors, vice presidents, C-suite leaders, and boards
- Uncover client needs and shape digital transformation roadmaps and next steps
- Turn delivery signals into new initiatives, proposals, and clear internal actions
- Lead account reviews, backlog discussions, growth plans, and decision-focused client meetings
What you bring
- At least three years in B2B client-facing work within software houses, IT consulting, delivery, or technology services
- A track record of expanding existing accounts, rather than focusing only on winning new logos
- Confidence discussing complex services with senior decision-makers and explaining software delivery realities
- C1 or C2 business English plus substantial experience working with US-based clients
- Willingness to travel for on-site meetings and work autonomously with strong business judgment
Who this fits
This role suits a commercially minded client partner who can connect business priorities with technology delivery and account expansion. You will work remotely or in a hybrid setup from Poland, primarily with US clients, and must travel on-site when needed. The role gradually transfers selected relationships from the founders and includes close collaboration with delivery leaders.
From the employer
About Us
At Digital Forms, we partner with organizations to navigate digital transformation—turning complex business problems into pragmatic, scalable solutions. Our cross-functional teams design and deliver enterprise systems, mobile and web applications, data platforms, automations, and high-impact integrations that create measurable value.
The Role
We’re hiring a Client Partner to take ownership of part of our existing client portfolio and grow relationships primarily in the US market. You will be a senior, trusted point of contact for selected accounts—building executive relationships, identifying new initiatives, shaping transformation roadmaps, and translating delivery signals into concrete business opportunities.
This is not a classic Account Manager role focused on follow-ups, and it is not a pure hunter role. We’re looking for someone who can combine relationship strength, business judgment, and technology fluency—someone who acts as a real partner to the client and works hand in hand with delivery.
What You’ll Do
Own growth across an assigned portfolio of existing clients: revenue expansion, account value, and long-term relationship strength.
Build and maintain relationships at Director / VP / C-suite / executive-board level.
Identify business needs, pain points, and growth opportunities proactively—not only when the client asks.
Guide clients through digital transformation roadmaps and next-step planning.
Work closely with founders, Delivery Managers, Program Managers, Business Analysts, and Solution Architects to turn project signals into new initiatives and commercial proposals.
Run structured account reviews, backlog reviews, growth plans, and decision-oriented client meetings.
Translate client problems and delivery insights into clear internal actions.
Be present on-site with clients when the business situation requires it.
Gradually take over selected client relationships from the founders.
What You’ll Bring
Must-haves
3+ years of experience in B2B client-facing roles within software houses, IT consulting, delivery, or technology services; 5+ years strongly preferred.
Proven experience growing existing client accounts, not only acquiring new logos.
Confidence in running conversations with senior decision-makers on the client side.
Strong understanding of software delivery, technology projects, and the realities of selling complex services.
Very strong business English (C1/C2).
Meaningful experience working with US-based clients.
Readiness for travel and on-site client meetings.
Strong business maturity, autonomy, and proactive style.
Ability to speak credibly about business, technology, and delivery—not just sales.
Strong pluses
Background in roles such as Client Partner, Account Director, Delivery Manager, or Program Manager.
Experience in organizations selling complex technology services.
Hands-on exposure to account growth, farming, expansion, and upsell.
Experience in international environments and confidence in building trust on-site.
Exposure to working or living abroad.
What We Offer
A high-impact role with direct influence on client growth and on how this function is built inside Digital Forms.
Close collaboration with the founders and real ownership over strategic accounts.
High autonomy and room to operate.
Work with US-based clients and transformation-led engagements.
Remote or hybrid model within Poland.
Preferred B2B cooperation model.
Base compensation plus a meaningful performance component tied to growth delivered on your portfolio.
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