Solutions Engineer, Physical AI
At a glance
Mid-level Solutions & Sales Engineering role at Dexmate. Fremont · full-time · no salary stated · we estimate $101,500–$168,400 across the United States.
Dexmate has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Set up, calibrate and repair robots for live demos at the facility, customer locations and industry events
- Drive robots through customer-relevant tasks, answer technical questions and recover when a demo hits problems
- Create reusable demos tied to customer use cases, plus scripts, spec sheets and integration FAQs for sales
- Help scope pilots, configure robots, set success measures and train customer operators
- Bring organized customer feedback to product and engineering, including requests, failures and points of confusion
What you bring
- One to five years working hands-on with physical robots in industry, a lab or a serious competition team
- A relevant robotics, engineering or computer science degree, or an equivalent record of practical work
- Python skills for scripting demos, automating setup, inspecting logs and retrieving robot data
- Working familiarity with ROS or ROS 2, teleoperation and diagnosing issues from logs under time pressure
- US work authorization and the ability to explain technical systems clearly to nontechnical buyers
Who this fits
This suits someone who enjoys practical robot work as much as customer-facing demos, including lifting crates, handling cables and troubleshooting on-site. The role is based onsite in Fremont and involves roughly thirty percent travel, trade-show shifts and early event load-ins.
From the employer
About Dexmate
Dexmate is building the foundation for physical AI — combining a new generation of robots with a universal Physical AI OS, making robots as easy to build and deploy as software. Today, robotics is fragmented, slow, and closed: most builders are forced to reinvent the same stack again and again, and most ideas never make it past the prototype stage. We exist to change that. Our mission is to democratize robotics by lowering the barrier to entry, delivering a plug-and-play platform for developers, researchers, and enterprises, and cultivating an open ecosystem that accelerates the evolution of physical AI.
If you want to help shape the next layer of human capability — and believe the future of robotics should be built together, not in isolation — we'd love to build it with you.
The Role
You are the person who makes our robot make sense to someone seeing it for the first time.
That means running live demos at our office, on customer floors, and on the show floor at trade events — setting the robot up, driving it through a task list that maps to what the customer actually cares about, and answering the hard technical questions in the room. When something goes wrong mid-demo, and it will, you are the one who keeps talking, diagnoses it in real time, and gets the robot back on task.
Between demos, you work with our sales team to scope pilots, respond to technical questions in deals, and bring what you hear from customers back to engineering. You will be one of the few people who sees the full arc from first handshake to deployed robot.
This is a hands-on hardware job. You will be lifting crates, running cable, and debugging on a concrete floor as often as you are in a conference room.
Responsibilities
Run technical demos for prospects, partners, and press — at our facility, at customer sites, and at industry events
Own demo readiness: robot setup, calibration, task scripting, teardown, shipping, and field repair
Build and maintain a demo library that shows our capabilities against real customer use cases
Join sales calls as the technical voice — answer questions on payload, reach, cycle time, safety, integration, and deployment
Scope and support pilot deployments: define success criteria, configure the robot, train customer operators
Staff booths at trade shows, including multi-day events with long hours on your feet
Feed structured customer feedback to product and engineering — what people ask for, what breaks, what confuses them
Write the technical collateral sales needs: demo scripts, spec one-pagers, integration FAQs
Minimum Qualifications
1–5 years of hands-on experience with physical robots — industry, research lab, or a serious competition team (FRC, RoboCup, Robomaster, ROS-based projects, university robotics lab, etc.)
Degree in robotics, automation, mechatronics, mechanical engineering, electrical engineering, or CS — or equivalent hands-on track record
Proficient in Python — you can script a demo sequence, automate a repetitive setup step, parse logs, and pull data off the robot without waiting on an engineer
Comfort with ROS/ROS 2, teleoperation, and reading logs to diagnose a problem under time pressure
You can explain a technical system to a non-technical buyer without either dumbing it down or losing them
Genuine composure in front of an audience — you have presented, demoed, or competed with people watching, and something went wrong, and you handled it
Willing to travel roughly 30% and to do the unglamorous parts: crates, cables, hotel ballrooms, 6am load-ins
Legally authorized to work in the US
Solutions & Sales Engineering work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Solutions & Sales Engineering
Find me workBy the team behind growthroles.