Manager Account Management
At a glance
Mid-level Account Management role at Dentsuaegis. Gurugram · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Manage client relationships and coordinate campaign planning, delivery, reporting, and performance conversations
- Plan Meta-led digital campaigns around audience, objectives, budgets, timelines, and expected results
- Turn client briefs into clear internal instructions and coordinate media, creative, analytics, and performance teams
- Track campaign results, organize optimization work, and present reports, insights, and recommendations to clients
- Handle multiple campaigns while maintaining timelines, budgets, deliverables, documentation, and quality
What you bring
- Bring four to six years in digital marketing, media planning, account management, client servicing, advertising, or a related area
- Have hands-on experience with digital and social campaigns, especially Meta Ads across Facebook and Instagram
- Understand media planning, campaign metrics, client requirements, budgets, media mix, and stakeholder expectations
- Work confidently with cross-functional specialists and use MS Excel for campaign data, reports, and presentations
Who this fits
This role suits someone comfortable owning client communication while coordinating several digital campaigns at once. You’ll work in Gurugram in a permanent, full-time manager role, with strong emphasis on Meta, media planning, reporting, and stakeholder coordination. Performance marketing experience can strengthen your profile but is not required.
From the employer
Performance Marketing experience will be an added advantage.
Job Description:
Key responsibilities:
- Manage day-to-day client relationships and act as a key point of contact for campaign planning, execution, reporting, and performance discussions.
- Develop a strong understanding of client businesses, marketing objectives, target audiences, budgets, and campaign requirements.
- Plan and coordinate digital marketing campaigns across relevant platforms, with a strong focus on Meta (Facebook & Instagram).
- Support the development of media plans based on campaign objectives, target audiences, budgets, timelines, and expected outcomes.
- Work closely with media, performance marketing, creative, analytics, and other internal teams to ensure smooth campaign execution.
- Understand campaign briefs and translate client requirements into clear and actionable briefs for internal teams.
- Monitor campaign performance and coordinate with relevant teams to identify opportunities for optimization.
- Prepare and present campaign reports, performance updates, insights, and recommendations to clients.
- Maintain a good understanding of digital marketing metrics such as CTR, CPC, CPL, CPA, conversions, reach, engagement, ROI/ROAS, and other relevant KPIs.
- Coordinate multiple campaigns and client requirements simultaneously while ensuring timelines and quality standards are met.
- Build strong relationships with clients and internal stakeholders and proactively address campaign-related queries or challenges.
- Support client presentations, business reviews, campaign proposals, and new business pitches.
- Maintain proper documentation of campaign plans, timelines, budgets, deliverables, and performance reports.
- Stay updated on developments across Meta, digital media, social media advertising, media planning, performance marketing, and emerging digital trends.
Experience & Qualifications
Required Experience
- 4 to 6 years of relevant experience in Digital Marketing, Media Planning, Account Management, Client Servicing, Advertising, or a related field.
- Strong hands-on understanding of digital marketing and social media campaigns, particularly Meta Ads (Facebook & Instagram).
- Experience in media planning, including understanding target audiences, campaign objectives, budgets, media mix, and campaign timelines.
- Strong client-facing and communication skills, with the ability to understand client requirements and manage stakeholder expectations.
- Good understanding of digital campaign metrics and the ability to interpret campaign performance.
- Experience working with cross-functional teams such as Media, Creative, Analytics, Performance Marketing, and other specialist teams.
- Strong proficiency in MS Excel and experience working with campaign data, reports, and presentations.
- Ability to manage multiple campaigns/projects in a fast-paced environment.
Key Skills
Digital Marketing | Meta Ads | Media Planning | Client Servicing | Account Management | Campaign Management | Performance Marketing | Campaign Reporting | Client Communication | MS Excel | Digital Media | Stakeholder Management
Ideal Candidate Profile
The ideal candidate will be someone who has a strong foundation in Digital Marketing and Media Planning, has meaningful experience working on Meta campaigns, understands client requirements, and can effectively coordinate with internal teams. Performance Marketing experience is an added advantage but not mandatory.
Location:
GurugramBrand:
IprospectTime Type:
Full timeContract Type:
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