Associate, Account Management
At a glance
Entry-level Account Management role at Delivery Hero. Sihanoukville · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Look after key restaurant vendors, find operational problems, and strengthen their ties with foodpanda
- Renegotiate vendor commissions or exclusivity, and arrange monthly deals and promotions with restaurants
- Contact restaurants with frequent failed orders to understand causes and help lower their failure rates
- Sell advertising products by matching solutions to vendor needs, while growing the vendor portfolio
- Work across departments on vendor problems, support offline events and business operations, and handle City Manager requests
What you bring
- A bachelor's degree in business administration, management, or a related discipline
- Fluent written and spoken English and Khmer
- Working knowledge of Google Workspace
Who this fits
This junior, full-time role suits someone comfortable building restaurant-partner relationships while handling sales, issue resolution, and operational coordination. The position is onsite in Sihanoukville.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Act as the main contact person for our top vendors, identify and troubleshoot problem areas and build a strong loyalty between foodpanda and the restaurant owners
- Renegotiate commission / exclusivity with Vendors to support revenue stream
- Coordinate with vendors to get monthly deals and promotions
- Contact restaurants with high fail rates to reduce the find out the reasons and to see where we can assist vendors to reduce the fail rates
- Collaborate with different departments to improve vendor’s performance and solve problems
- Coordinate and participate in offline events
- Provide operational and administrative support for the business
- Assist City Manager with delegated ad-hoc tasks
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proficiency in English and Khmer, both written and spoken.
- Serve as the primary point of contact for business partners, ensuring strong relationships and effective collaboration.
- Drive sales of our advertisement products by identifying vendor needs and presenting tailored solutions.
- Strategically improve and expand our vendor portfolio to enhance business opportunities.
- Resolve any issues or challenges with partners and vendors.
- Proficiency with Google Workspace.
- Strong communication and coordination skills, with a proven ability to resolve complex issues.
Not this one either?
Claude or ChatGPT reads the other 94,877 for you.
Get better matches →
