Deal Desk Analyst - Dublin
At a glance
Mid-level Revenue & Sales Operations role at Datadog. Dublin · full-time.
Pay not stated Revenue & Sales Operations salary
growthroles summary, based on the employer's posting.
What you'll do
- Build expertise in Datadog’s pricing and licensing so you can shape deals and prepare quotes for global sales teams
- Find deal structures that address customer needs while staying within company selling rules
- Resolve customer concerns after deals are completed and negotiate with customers when needed
- Advise Sales on pricing questions, coordinate with partner teams, and uphold internal controls and business rules
What you bring
- At least four years across areas such as sales operations, finance, sales strategy or sales enablement
- At least two years handling complex SaaS quotes or deal structures at a multinational company
- Working knowledge of revenue recognition, plus the ability to negotiate with customers and resolve their concerns
- Strong skills with Word, Excel and PowerPoint
Who this fits
This role suits someone comfortable representing the company in customer negotiations and resolving post-deal issues. The position is based in Dublin and is described as hybrid.
From the employer
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.
As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
- Solve customer satisfaction issues following execution of the deal
- Actively negotiate deals directly with the customer as needed
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
- Function as point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls, protocols and business rules
Who You Are:
- At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
- At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
- Working knowledge of revenue recognition principles
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Strong attention to detail
- Ability to multi-task
- Strong communication skills
- Ability to work in fast paced, high pressure environment
- Strong quantitative skills
- Strong MS Word, Excel and PowerPoint skills
Bonus Points:
- Experience with Salesforce and CPQ
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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