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Onboarding Analyst

Dakota dakota.xyz Open
Remote United States Full-time Mid-level Customer Success

At a glance

Mid-level Customer Success role at Dakota. Remote, United States · full-time · no salary stated · we estimate $85,000–$135,600 across the United States.

Estimated pay

Dakota has not published a salary for this role. The figure below is our estimate, not theirs.

$85,000 – $135,600
What the middle half of mid-level customer success roles in the United States paid, among postings that did state a salary.
Worked out from 714 postings that stated pay, median $108,500. Last updated Nov 5, 2026.
RoleCustomer Success
SeniorityMid-level
LocationUnited States
WorkplaceRemote
EmploymentFull-time
PostedNov 4, 2026
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Run intake through resolution for institutional and consumer onboarding requests, including incoming KYC and KYB questions
  • Check business formation, ownership and control records, and UBO details when reviewing institutional applicants
  • Verify identity documents and complete customer due diligence for individual applicants
  • Screen for PEPs, sanctions and adverse media, then conduct enhanced reviews when a case requires them
  • Judge client risk, refer high-risk cases to the Compliance Manager, and help with periodic reviews and compliance work

What you bring

  • At least two years in KYC/KYB, AML, compliance or client onboarding at a financial services company or another listed sector
  • You can apply global AML/CTF rules, FATF standards and CIP practices to both organizations and individuals
  • You have used onboarding or AML platforms, identity checks and screening databases

Who this fits

This role suits someone building a career in AML/CFT compliance who can handle sensitive client information carefully and stay organized under volume and tight deadlines. You’ll work remotely in the United States and partner with the Compliance Manager, escalating higher-risk cases.

From the employer

Onboarding Analyst

About Dakota

Dakota is a stablecoin infrastructure platform powering modern financial products through regulated money movement, stablecoin orchestration, and cross-border settlement. We serve institutional clients — fintechs, payment service providers, marketplaces, and enterprises — through an API-first platform that abstracts the complexity of custody, compliance, settlement, and banking partnerships.

We are a remote-first team across North America and Europe. We value high-quality work, clear thinking, and ownership.

The Role

We are seeking an Onboarding Analyst to join our compliance team and support the onboarding of both institutional and consumer clients. You will conduct KYC, KYB, and due diligence reviews end to end, serve as a point of contact for client CIP questions, and partner with the Compliance Manager to refine workflows. The goal is to keep onboarding efficient, accurate, and fully compliant with global AML/CTF requirements while delivering a smooth client experience.

What You'll Do

  • Own the onboarding lifecycle: Manage the intake, review, and timely resolution of onboarding and inbound KYC/KYB requests from institutional and consumer clients.

  • Onboard institutional clients: Review entity documentation, including formation documents, ownership and control structures, and ultimate beneficial owner (UBO) information for businesses, funds, and other legal entities.

  • Onboard consumer clients: Collect and verify identity documentation and complete customer due diligence (CDD) for individual applicants.

  • Conduct screening and enhanced due diligence: Perform PEP, sanctions, and adverse media screening, and complete enhanced due diligence (EDD) where required.

  • Assess and escalate risk: Evaluate client risk profiles, determine when documentation does not meet the standard, and escalate high-risk cases to the Compliance Manager.

  • Support ongoing monitoring: Assist with periodic client reviews, reporting, regulatory filings, and ad-hoc compliance initiatives.

What We're Looking For

  • 2 or more years of experience in KYC/KYB, AML, compliance, or client onboarding at a fintech, payments, crypto, or financial services company.

  • Working knowledge of global AML/CTF requirements, FATF standards, and CIP best practices for both institutional entities and individuals, with the ability to apply them in practice.

  • Familiarity with onboarding/AML platforms, identity verification tools, and screening databases.

  • Strong attention to detail and organization, including under high volume and tight deadlines, and comfort handling sensitive client data.

  • Clear, confident written and verbal communication with clients, senior stakeholders, and internal teams, and sound judgment on when to resolve versus escalate.

  • A proactive, self-directed approach and the ability to adapt in a fast-moving environment.

  • A genuine interest in building a career in AML/CFT compliance.

How We Work

At Dakota, we value people who:

  • Strive for excellence

  • Practice extreme ownership

  • Experiment fearlessly and learn quickly

  • Stay close to customers

  • Communicate clearly and directly

What We Offer

  • Engaging problems that increase economic freedom globally

  • Competitive salary and equity

  • Employee-friendly equity terms (extended exercise)

  • Remote work (no commuting to the office)

  • Paid co-working space/desk at an office

  • Health, dental, and vision insurance

  • Regular team events and off-sites

Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Customer SuccessRemote

Find me work

By the team behind growthroles.

Find me work
Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.