AP - Inside Sales Representative (Remote) | South Africa
D2B Open · verified Sep 24, 2026 At a glance
Mid-level Account Executive role at D2B. Remote, South Africa · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build accurate quotes for hardware, licensing and professional services, then move accepted orders through processing
- Check vendor pricing, stock, lead times, registrations and commercial terms before finalizing customer proposals
- Keep Client Managers updated while tracking enquiries, renewals, open quotes and agreed follow-up actions
- Spot add-ons, renewals and cross-sell possibilities, coordinating next steps with the relevant Client Manager
- Record opportunities and customer activity in HubSpot and other listed business systems
What you bring
- One to two years in inside sales, sales support, customer service, technology, distribution, procurement or a related commercial role
- Strong accuracy with commercial information, plus clear written and spoken communication with customers and partners
- You can juggle changing requests and deadlines while owning follow-through until each action is finished
- You can learn products, vendor programs and business systems quickly in a fast-moving sales setting
Who this fits
You’ll suit this role if you like detailed sales support, customer follow-up and technology-related commercial work. The position is presented as remote and full-time, with the listing also describing it as hybrid and mentioning work from anywhere in the Philippines, while the title and location identify South Africa. It reports to the Chief Revenue Officer and centers on individual ownership of assigned requests.
From the employer
Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.
Role title: Inside Sales Representative
Reports to: Chief Revenue Officer
Location: Hybrid
Employment type: Full-time
Key Responsibilities
Operating principle: the Inside Sales Representative is expected to own assigned sales support activity from
request through to completion. This includes confirming the requirement, obtaining vendor or distributor
inputs, preparing the quote, updating HubSpot, following up next steps and escalating early where support or
approval is required.
■ Prepare accurate and timely customer quotes for hardware, licensing and professional services.
■ Work with Client Managers on transactional sales activity from initial request through to quote
acceptance, order processing, customer updates and handover to delivery, finance or operations.
■ Confirm pricing, availability, lead times, deal registration requirements and commercial conditions
with vendors and distributors.
■ Ensure quotes are clear, complete, commercially sound and aligned with customer requirements and
Generation-e standards.
■ Identify simple add-on, renewal and cross-sell opportunities from customer requests, quote activity,
vendor promotions and buying history, and coordinate follow-up with the relevant Client Manager.
■ Liaise with subject matter experts to support complex quotes and approved orders.
■ Follow up open quotes, customer enquiries, renewals and agreed next steps in a timely and
disciplined way, keeping the relevant Client Manager informed of progress, blockers and required
actions.
■ Maintain a practical understanding of vendor programs, promotions, ordering requirements and
product information.
■ Share relevant customer feedback, competitor pricing, vendor changes and market observations
with the Client Manager and Chief Revenue Officer.
■ Escalate pricing, supply, commercial or customer issues to the relevant Client Manager or Chief
Revenue Officer where required.
■ Respond to customer enquiries professionally, promptly and with clear next steps.
■ Support tender and RFP responses by gathering product, pricing, vendor and solution information as
requested.
■ Maintain accurate opportunity, quote, activity and customer information in the CRM.
■ Use Generation-e’s business systems accurately and consistently, including HubSpot, Microsoft 365,
Microsoft Teams, D-Tools, vendor portals and distributor portals.
Skills, Capabilities and Working Style
■ Strong attention to detail and the ability to prepare accurate commercial information.
■ Clear, confident written and verbal communication skills, with the ability to work professionally with
customers, vendors, distributors and internal teams.
■ Commercial awareness and an interest in technology sales.
■ Ability to manage multiple requests, deadlines and priorities without losing accuracy.
■ Ownership of assigned requests, with strong follow-through until actions are complete.
■ Ability to learn products, services, vendor programs and business systems quickly.
■ Comfort working in a fast-paced sales environment where priorities can change quickly.
Requirements
Experience and Qualifications
■ 1–2 years’ experience in inside sales, sales support, customer service, technology, distribution,
procurement, or a related commercial role.
■ Experience in technology and Microsoft solutions is desirable but not essential.
■ Experience using CRM, quoting, accounting, vendor, or distributor systems is desirable.
■ Formal qualifications are not essential. A relevant tertiary qualification is desirable, but practical
capability, customer focus, accuracy, commercial discipline and willingness to learn are more
important.
Benefits
- Competitive salary based on experience and skill set
- 100% remote role — work from home anywhere in the Philippines
- Paid local holidays aligned with the Australian business calendar
- Opportunities for training and professional growth
- Work directly with a supportive Australian team — no agency middleman
- Long-term engagement with a stable and growing business
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