Marketing Analyst

Crosscountrymortgage crosscountrymortgage.com Open · verified Sep 22, 2026

LC10158 - 2 Miranova Place, Columbus, OH Full-time Mid-level Marketing Analytics

At a glance

Mid-level Marketing Analytics role at Crosscountrymortgage. LC10158 - 2 Miranova Place, Columbus, OH · full-time.

Pay not stated Marketing Analyst salary

RoleMarketing Analytics

SeniorityMid-level

LocationLC10158 - 2 Miranova Place, Columbus, OH

EmploymentFull-time

PostedAug 10, 2026 · 6w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You’ll handle inbound calls through the company phone system
You’ll support Columbus and Honolulu lending teams while learning mortgage conversion practices
You’ll route identified prospects to originators and help generate leads through coordinated communication
You’ll tailor service for prospects, classify leads, and direct marketing calls
You’ll apply training during live conversations with potential clients

What you bring

A bachelor’s degree in business administration or a related field is preferred
You communicate clearly and manage priorities against tight deadlines
You’re proficient with Microsoft Outlook and Excel

Who this fits

This suits someone entering business who wants customer contact and a path toward Loan Advisor work. You’ll complete a three-month training program and work with lending teams in Columbus and Honolulu. The listing does not specify travel, visa sponsorship, or people-management responsibilities.

From the employer

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
Join the CrossCountry team of over 6,000 employees by launching a career at our newest office in Columbus as a Marketing Analyst. This role will interact with customers to understand their unique needs and how our products can help them solve financial hardships. CrossCountry Mortgage offers a rewarding training program for those seeking an entry-level business role with room for professional growth. During the 3-month training program, trainees will learn about our industry and how clients interact with our social media pages. As a Marketing Analyst, this position will be a brand representative for CrossCountry and will be responsible for contacting those seeking information to determine their best loan options. This role works closely with Senior Loan Advisors and VPs of Mortgage Banking to gain insight into opportunities for advancement. CrossCountry Mortgage pays for pre-licensing education and provides study material for Marketing Analysts to quickly advance into the Loan Advisor role. We have created a fun and rewarding working environment that will ultimately lead to opportunities for advancement.

Job Responsibilities:

Taking inbound calls via corporate phone system.
Working hands-on with Columbus and Honolulu, HI lending teams.
Gaining knowledge of the mortgage industry and understanding successful conversion techniques.
Assisting originators in obtaining leads by coordinating communication and transferring identified customers via corporate phone system.
Creating individualized customer service experiences for potential prospects.
Classifying and distinguishing each lead contacted.
Effectively managing and directing incoming marketing phone calls.
Apply training to live interactions with clients.

Qualifications and Skills:

Bachelor’s degree in business administration or related field, preferred.
Excellent communication skills.
Proficient in Microsoft Outlook and Excel.
Adhere to tight deadlines and prioritize.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.