SC Solutions Specialist
At a glance
Mid-level Solutions & Sales Engineering role at Corning. Shanghai.
Pay not stated Solutions Specialist salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep SAP ECC supply-chain modules and related master data working smoothly across regional operations
- Lead smaller system improvements, regional deployments and testing for upgrades or other changes
- Resolve mid-level system problems with IT, business users and subject matter experts
- Prepare process guides and training materials, then train end-users and regional trainers
- Review system settings and usage data to uphold standards and spot process improvements
What you bring
- A bachelor's degree in supply chain, IT or a related discipline
- At least five years supporting supply-chain operations through SAP ECC
- Strong grasp of supply-chain workflows, data movement and system setup
- Experience delivering training and helping roll out systems
- Fluent written and spoken English and Mandarin Chinese
Who this fits
This role suits someone who can work across IT, business teams and subject matter experts while handling complex process issues and influencing decisions. It is based in Shanghai and calls for both English and Mandarin.
From the employer
Requisition Number: 79285
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Role Purpose
Ensure SAP ECC operates seamlessly, and effectively by providing essential support, training, and expertise to supply chain end-users while actively enhancing system usability and data integrity. Provide subject matter expertise that governs system and process changes to meet global standards and deliver business value. Enable consistent operational continuity by maintaining comprehensive system knowledge, documentation and supporting system expansions.
Key Responsibilities
- Maintain advanced knowledge of one or more SAP ECC supply chain modules (MM, PP, LE, SD, QM) and related Master Data) to ensure operations and optimal data flow regionally.
- Lead minor system enhancements and regional rollouts.
- Support cross-functional projects and system upgrades to ensure solutions deliver business value.
- Troubleshoot and resolve intermediate-level system issues in collaboration with IT, business users and SMEs.
- Lead system testing and validation for system updates and enhancements.
- Maintain process documentation, training materials and conduct Train-the-Trainer sessions for end-users.
- Engage with regional teams to ensure smooth implementation of new system functionalities.
- Provide governance of system configuration and process changes to ensure standards.
- Assist in M&A system integration and system expansion projects.
- Support regional implementation of standardized processes.
- Monitor and analyze system usage metrics to identify process improvement opportunities.
Experiences/Education - Required
- Bachelor's degree in Supply Chain, IT, or related field.
- 5+ years of experience enabling Supply Chain operations using SAP ECC.
- Strong knowledge of supply chain workflows, data flows, and system configurations.
- Experience leading training sessions and supporting system rollouts.
- Analytical skills for process troubleshooting and data analysis.
- Capable to comprehend, analyze, and solve complex process problems.
- Ability to work cross-functionally with IT, business users, and SMEs.
- Demonstrated decision making, influencing, negotiation, and conflict management.
- Problem solving skills and ability to drive results through others.
- Fluent in written and spoken English & Mandarin Chinese.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.