Senior Business Development Manager
At a glance
Senior Business Development role at Company Background Planet. Mexico City · full-time.
Pay not stated Business Development Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Find and qualify prospects in retail, hospitality and F&B, then build business cases for investment
- Create a yearly sales development plan and keep a pipeline of new business opportunities moving
- Win new customers for Gateway, Acquiring and DCC, meeting sales goals while protecting profitability
- Prepare proposals, tenders and customer presentations, and keep sales records current in the CRM
- Handle prospect relationships and queries through handoff to an account manager, coordinating with internal teams
What you bring
- You have a track record in B2B new-business sales, ideally serving retail, hospitality or F&B merchants
- You have sold to operations, IT or finance decision makers and understand technology used in those sectors
- You can build sales plans and pipelines, deliver new-business targets, and negotiate merchant acquiring agreements
- You understand card-scheme pricing and rules, and have used a CRM such as Salesforce or a comparable system
Who this fits
This senior role suits someone focused entirely on winning new business, including across the LAC region. You will work with sales and supporting teams, then pass customer relationships to account managers. The hybrid arrangement requires three office days each week in Mexico City.
From the employer
Role Overview
This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer satisfaction.
What you will do
- Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of commercial business cases to support investments.
- Build an annual Sales Development plan. Develop and nurture a pipeline of business opportunities.
- Achieve and exceed monthly, quarterly and annual new business sales targets.
- Maximise revenue opportunities and ensure business is profitable.
- Manage the customer relationship until they are handled to an Account Manager.
- React to customer / partners queries in a professional and timely manner.
- Work with supporting departments to resolve to a satisfactory standard.
- Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
- Lead on the creation and delivery of new business presentations with customers.
- Make sure that the CRM system is kept updated with actions, customer and opportunity information in line with the KPI’s set by the manager.
- Provide information to manager and other internal departments in an accurate and timely manner.
- Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
- Work professionally, effectively and constructively to promote the company.
- The ideal candidate will drive new business acquisition across key growth regions including the LAC region
Who you are
- Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.
- Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.
- Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.
- Proven track record in managing and the delivery of new business targets
- Knowledge of the LAC retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage
- Knowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage.
- Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.
- Knowledge of card scheme rules as they affect the sale of merchant acquiring services.
- Proven interpersonal and networking skills ideally in a similar sales environment
- Proven communication and team working skills
- Proven organizational, planning and sales preparation skills
- Working knowledge of CRM systems (Salesforce or similar)
- High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems
- Experience in a complex international matrix organization
In addition, you’ll be
- Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company.
- Self-management: Must display evidence of resilience, drive, self-control and personal presentation.
- Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.
- Communication skills: These must be experienced and strong.
- Team work: Must be able to work with a dynamic sales team.
- Time Management: Must have proven time management skills and the ability to deliver to tight deadlines.
- Change management: Must enjoy working in a fast growing and changing Company. Flexibility is essential.
- Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
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