Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Collabera. Vancouver.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Work with sales and management during deals, bringing technical expertise and relevant industry context
- Explain product technology to customers through in-person and online calls
- Build, test, and demonstrate solutions with sales and engineering partners
- Plan customer proof-of-concept testing alongside sales and engineering
- Support releases, training materials, knowledge resources, and delivery documentation
What you bring
- At least five years supporting customers or partners with technical sales
- A track record of creating and running technical demonstrations
- Experience producing complex technical proposals and answering RFPs
- Strong speaking and presentation ability
- A technology bachelor's degree is preferred
Who this fits
This role suits a mid-level sales engineer who can translate product details for technical and non-technical customers. You will work with sales, engineering, product management, QA, and management across the sales cycle. The position is onsite in Vancouver.
From the employer
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Primary Goals & Responsibilities
• Work closely with Sales organization and Management Team during the sales cycle to provide technical expertise and relevant industry experience
• Present the technical aspects of the products during customer calls (in-person or via the web)
• Develop, test and give demonstrations to customers in conjunction with sales and engineering
• Partner with sales and engineering to determine, plan and execute customer proof of concept testing
• Provide product feedback and feature enhancement suggestions to Product Management
• Support product releases by contributing to QA testing and input to product readiness
• Provide assistance with the design and provision of training to both technical and non-technical customers
• Add to knowledge bases, FAQ repositories and other technical information resources appropriate to the industry and product
• Assist with project delivery documentation
Skills and Experience
• 5+ years customer and/or partner technical sales support
• Proven experience creating and operating technical demonstrations
• Understanding of industrial technology a strong advantage (e.g. SCADA systems, manufacturing technical operations and networks, power generation networks etc)
• Understanding of security technology, particularly encryption and VPN an advantage
• Experience writing complex technical proposals and responding to RFPs
• Strong oral and presentation communication skills
• Bachelor’s degree in technology preferred
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