Sales Trainer
VNM Ho Chi Minh Full-time Mid-level Revenue & Sales Operations
At a glance
Mid-level Revenue & Sales Operations role at Cnx. VNM Ho Chi Minh · full-time.
Pay not stated
RoleRevenue & Sales Operations
SeniorityMid-level
LocationVNM Ho Chi Minh
EmploymentFull-time
PostedApr 24, 2026 · 5mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Sell products and services through inbound or outbound calls and online customer interactions
- Use open-ended questions to uncover customer needs, then recommend a suitable product or service
- Keep current on product details, prices, offers and procedures while working toward sales goals
- Handle orders, account notes and billing questions, and resolve customer concerns using available resources
- Take part in work aimed at improving customer satisfaction and sales results
What you bring
- You can communicate with customers by phone and online while selling products or services
- You can identify customer needs, explain account charges and prepare accurate account notes
Who this fits
This mid-level role suits someone focused on B2B sales conversations, customer support and meeting sales targets. The position is based in Ho Chi Minh City and is full time.
From the employer
Job Title:
Sales TrainerJob Description
The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.- Achieving specific sales targets and maximizing sale opportunities on each and every call
- Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
- Maintain broad knowledge of products, pricing, promotions, and procedures
- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and sales performance
- Answer billing questions by talking through components of customer accounts
Location:
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software CityLanguage Requirements:
Time Type:
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