Sales Manager (Hong Kong)

Cnx Open · verified Oct 4, 2026

Shenzhen Full-time Manager Sales Leadership

At a glance

Mid-level Sales Leadership role at Cnx. Shenzhen · full-time.

Pay not stated

RoleSales Leadership

SeniorityManager

LocationShenzhen

EmploymentFull-time

PostedJan 20, 2025 · 20mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Lead the sales team against business and performance goals, while keeping customer satisfaction high
Track forecasts and keep CRM records current and accurate
Review call activity and productivity, then coach each team member weekly
Use sales and customer experience trends to shape sales plays for clients and territories
Handle client escalations and coordinate reporting and forecasts with client contacts

What you bring

At least eight years of work in a sales position
Required fluency in Chinese, English and Cantonese
Experience building operating strategies and coaching sales teams
A track record of growing revenue through effective practices and developing and retaining employees
Experience using Salesforce or a comparable CRM

Who this fits

This manager role suits someone who can lead and coach a sales team while building strategic client relationships. The role is on-site in Shenzhen and requires Chinese, English and Cantonese.

From the employer

Job Title:

Sales Manager (Hong Kong)

Job Description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

We are looking for a Cantonese & English speaking Sales Manager (On-site) to join one of our exciting, expansion projects.

The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

As a Sales Manager in our team, you will:

Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met

We’ll be a great match if you have:

8+ years proven work experience in a sales role
A passion for customer experience and driving team results
Experience in operations and strategy building
Excellent Coaching history
A record of developing and retaining great employees
Experience maximizing revenue through best practices
Experience working with Salesforce.com or similar CRM
Experience finding solutions as a manager
Change Management skills

Location:

CHN Shenzhen – Galaxy World

Language Requirements:

Chinese (Required), English (Required), Yue (Cantonese) (Required)

Time Type:

Full time

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