Associate Sales Development (Bahasa Malaysia& English Speaker)
At a glance
Entry-level Sales Development role at Cnx. VNM Ho Chi Minh · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Run renewals for an assigned territory, preparing quotes, discussing prices, negotiating contracts, and closing renewal sales
- Use phone and email outreach to maintain customer relationships, handle objections, and protect renewals from competitive pressure
- Spot opportunities to sell services or expand accounts while explaining product value and assessing customer needs
- Track sales forecasts and keep CRM records current, including quotation and renewal activity
What you bring
- At least two years in renewal sales, with end-to-end sales experience and success against renewal, retention, or revenue targets
- Experience preparing quotes and negotiating with customers, plus comfort with outbound outreach
- Fluent written and spoken English and Bahasa Malaysia, with proficiency in Microsoft Office
Who this fits
This junior role suits someone comfortable with high-volume customer outreach who can balance retention, renewals, and upsell conversations. You'll report to a Sales Manager and work on-site in Ho Chi Minh City.
From the employer
Job Title:
Associate Sales Development (Bahasa Malaysia& English Speaker)Job Description
As a Renewal Sales Specialist, you will be responsible for driving revenue retention and growth within an assigned territory through contract renewals, service sales, and upsell opportunities. You will engage customers strategically to demonstrate the value of moderately complex products and services while delivering a strong, customer service–led sales experience.Key Responsibilities
Manage a dedicated territory and collaborate closely with your team to achieve revenue-based quotas through renewals, services, and upsell opportunities.
Execute end-to-end renewal sales motions, including quotation preparation, pricing discussions, contract negotiation, and renewals.
Prepare, present, and follow up on quotations, ensuring alignment with customer needs and company guidelines.
Proactively negotiate renewal terms to maximize retention and revenue while maintaining long-term customer relationships.
Build and maintain strong customer relationships through high-volume outbound engagement via phone and email.
Develop strong product and technical knowledge to effectively assess customer requirements and articulate value.
Identify and resolve customer concerns, objections, or roadblocks that may impact satisfaction, product usage, or renewal outcomes.
Manage competitive pressures effectively to retain customers and support account expansion.
Provide accurate weekly, monthly, and quarterly sales forecasts.
Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce or equivalent).
Collaborate closely with team members and management to ensure a professional and consistent customer experience.
Leverage technology, data, and AI-powered tools to optimize sales workflows and outcomes.
Report directly to a Sales Manager and contribute to overall team performance.
Required Qualifications
Min 2 years of experience in renewal sales, supported by strong end-to-end sales exposure.
Demonstrated success in achieving renewal, retention, or revenue-based targets.
Experience handling quotations and customer negotiations.
Strong communication and relationship-building skills in a fast-paced, high-volume environment.
Comfortable with outbound customer engagement.
Strong problem-solving skills with a customer-first mindset.
High emotional intelligence, including empathy and self-awareness.
Ability to quickly learn new products, systems, and sales technologies.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office applications.
Strong organizational and multitasking abilities.
Experience in IT / SaaS / Cybersecurity is a strong plus.
Experience working in a high-volume calling environment.
Hands-on experience using Salesforce.com or a similar CRM system.
Language Requirement: English & Bahasa Malaysia
Location:
VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software CityLanguage Requirements:
MalayTime Type:
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