Account Manager
Hybrid Orlando Full-time Manager Account Management
At a glance
Mid-level Account Management role at CMap. Orlando · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationOrlando
WorkplaceHybrid
EmploymentFull-time
PostedAug 7, 2026 · 6w ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage a portfolio of more than one hundred existing US client accounts
- Lead renewal work and limit churn across your assigned accounts
- Find expansion opportunities and turn them into account growth
- Use client conversations to demonstrate value and build durable relationships
What you bring
- Background in SaaS or B2B account management or sales
- Experience independently handling a large account portfolio with limited process
- Commercial judgment that supports growth while protecting retention
- Understanding of how SMB and mid-market buyers make decisions
Who this fits
You’ll suit a manager-level account role centered on independent portfolio ownership, renewals, expansion, and relationship building. The position is hybrid in Orlando and focuses on US client accounts. You’ll need to balance commercial growth with careful account stewardship.
From the employer
CMap is a fast-growing software company helping project-based businesses win, deliver, and manage work… profitably. At the heart of our growth is a commitment to building lasting partnerships with our clients — and that’s where our Account Managers come in. This isn’t a reactive customer service role. It’s about building long-term relationships, understanding our clients’ goals, and helping them get real value from CMap. Our Account Management team is deeply embedded in the customer experience. We work closely with Consulting, Support, and Sales to ensure every client gets maximum return from our product, while spotting opportunities to grow and evolve our partnerships over time. At CMap, we keep things friendly and collaborative, with a culture built around openness, autonomy, and shared success. We're proud of what we’ve built, but even more excited about where we’re going — and this role is a key part of that journey.
- Own a portfolio of ~100+ existing US client accounts
- Drive renewals and reduce churn across your book
- Identify and convert growth opportunities within existing accounts
- Bring a value-first approach to every client conversation
- Build genuine, lasting relationships — not just transactional check-ins
- SaaS or B2B account management/sales experience
- Comfort managing a large portfolio independently, without heavy process
- A balance of commercial instinct (growth) and account care (retention)
- Understanding of how SMB/mid-market clients buy and make decisions
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