Digital Marketing Specialist

Cloud Imperium Games Open · verified Sep 10, 2026

Manchester Full-time Mid-level Digital Marketing

Mid-level Digital Marketing role at Cloud Imperium Games. Manchester · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll run CRM email campaigns from brief to launch, testing variants and reviewing results
You'll write and tailor messaging for different audiences, channels, and campaign goals
You'll plan retention, re-engagement, and monetisation activity around launches, updates, and player lifecycles
You'll support paid campaigns across Meta, Google, TikTok, YouTube, and Reddit with creative partners
You'll turn CRM, paid media, and player data into reports and practical recommendations

What you bring

You bring CRM management experience from a fast-moving digital setting
You have one to three years in digital marketing and hands-on experience with a CRM or email platform
You can make small HTML changes and have exposure to paid digital channels
You can interpret campaign results using tools such as Google Analytics or Tableau, with basic SEO knowledge
You communicate clearly, stay organised across multiple workstreams, and collaborate effectively

Who this fits

You'll suit a collaborative marketer who can manage detailed CRM work while supporting paid media and performance analysis for PC game players. The role is based in Manchester, United Kingdom, and involves working with marketing, creative, community, and social teams.

From the employer

We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the “Best Damn Space Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent.

About the Role

As a Digital Marketing Specialist, you'll play a key role in CIG's marketing team, primarily owning the CRM channel while also supporting on wider digital marketing activity including paid media and performance reporting. Working closely with the Senior Digital Marketing Manager, you'll help drive player acquisition, engagement, and retention across our PC titles.

About the Company

Founded in 2012, Cloud Imperium Games creates cutting-edge video games that defy expectations. We're currently developing Star Citizen, a record-breaking multiplayer online space sim, and Squadron 42, a cinematic single-player adventure set in the same universe. Join us as we break boundaries and make videogame history.

What you’ll do:

Own the end-to-end delivery of CRM email campaigns from brief through to deployment and reporting, including A/B testing to optimise performance across channels and creatives

Confident writing and adapting copy for different audiences, channels and purposes

Plan and execute retention, re-engagement, and monetisation campaigns — spanning go-to-market launches, major updates, and ongoing player lifecycle activity

Support the Senior Digital Marketing Manager on paid media campaigns across Meta, Google, TikTok, YouTube, and Reddit, including asset briefing and development in collaboration with the creative team

Track, analyse, and report on key performance metrics across CRM, paid media, and player behaviour, translating data into clear, actionable recommendations

Collaborate cross-functionally with the community and social teams to keep messaging aligned with player sentiment, while staying close to competitor activity and trends in the PC gaming space

What we’re looking for:

Proven experience in a CRM management role, within a fast-paced digital environment.

1–3 years of experience in digital marketing,

Comfortable working with and making minor edits to HTML

Hands-on experience with a CRM or email marketing platform (e.g. Braze, Klaviyo, Mailchimp, or similar)

Exposure to paid digital channels (Meta, Google, TikTok, YouTube, Reddit, or similar)

Can interpret campaign performance data and work with analytics tools such as Google Analytics or Tableau

Knowledge of basic SEO practices and tools

Strong attention to detail and organisational skills, with the ability to manage multiple workstreams simultaneously

Excellent written and verbal communication skills, with a collaborative approach to cross-functional working

Diversity Statement

CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it's our differences that make it special.

Fraud Statement

We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc. through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.

If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[@]cloudimperiumgames.com with any information you may have.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!