Community Lead
Senior Community Marketing role at Clera. San Francisco · full-time · $150,000–$180,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll grow an active presence across Discord, X, Reddit, and other user-led spaces
- You'll create recognition, referral, and early-access programs that turn power users into advocates
- You'll rally members around launches and user research, then relay their feedback to product
- You'll run in-person events and connect community learning with the roadmap across teams
- You'll set your own scope and make operating decisions as the role develops
What you bring
- You bring at least two years growing a B2C or prosumer online community tied to engagement or retention
- You can build and test advocacy mechanics instead of relying on organic participation
- You have hands-on Discord, Reddit, or X experience across moderation, engagement, and feedback
- You turn user input into product insights and can show community impact
- You work effectively across distributed teams and make calls without established frameworks
Who this fits
You’ll suit a hands-on community builder who can operate independently in an early-stage company without a ready-made playbook. The role involves close work with growth, marketing, product, R&D, hardware, and supply-chain teams across time zones. You’ll need to work from the San Francisco Bay Area office three days per week, and visa sponsorship is not available.
From the employer
About the Role
This is a hands-on Community Lead role reporting directly to the General Manager at an early-stage ambient AI startup. You will own the community end-to-end, building the full funnel from new user to passionate evangelist and creating a real feedback loop between the community and the product roadmap. It is a foundational role with wide scope and no pre-built playbook.
What You'll Do
Build and nurture an active community across Discord, X, Reddit, and other platforms where users naturally gather.
Design and test concrete mechanics, such as recognition systems, referral programs, and early access tiers, that convert power users into active advocates.
Mobilize the community at high-impact moments including product launches and user research initiatives.
Gather rich feedback from community conversations and translate it into actionable product signal for the team.
Coordinate in-person events and experiences that deepen community bonds.
Work across time zones with R&D, hardware, and supply-chain teams to keep community insights flowing into the roadmap.
Define scope independently and make operational calls as the role evolves.
What We're Looking For
2+ years building and scaling an online community for a B2C or prosumer product into a measurable driver of engagement or retention.
Proven ability to design and test mechanics that turn power users into active advocates, not just hope it happens organically.
Experience mobilizing communities for specific campaigns and coordinating across Growth, Marketing, and Product teams.
Hands-on platform experience with Discord, Reddit, X, or similar, including moderation, engagement strategy, and feedback collection.
Operationally sharp, comfortable making independent decisions and resolving community issues without existing frameworks.
Track record of converting user feedback into actionable product insights and demonstrating measurable community impact.
Experience working across distributed or cross-timezone teams.
Experience coordinating in-person community events or activations is a plus.
Fluency in Mandarin Chinese or other languages relevant to international communities is a strong plus.
Compensation & Benefits
Salary range: $150,000 to $180,000 USD annually. Visa sponsorship is not available for this role.
Location
Hybrid, three days per week in office, based in the San Francisco Bay Area, California.
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