City Wide - Business Development Specialist
City Wide Facility Solutions Open · verified Oct 7, 2026 At a glance
Mid-level Business Development role at City Wide Facility Solutions. West Newton · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Make fifty to one hundred daily sales calls and emails to prospective janitorial and non-janitorial service clients
- Screen prospects and book qualified meetings for City Wide’s outside sales representatives
- Keep Microsoft Dynamics current with call plans, client details, call notes, and booked appointments
- Produce management-requested reports on a daily, weekly, or monthly schedule
- Hit monthly activity and lead-generation goals tied to assigned revenue targets
What you bring
- A high school diploma is required, while a college degree is preferred but optional
- One to two years of B2B outbound calling, cold outreach, or comparable prospecting experience is highly desirable
- You can follow a structured sales process, stay organized, and work independently
- You communicate effectively, focus on customer service, and handle details carefully
- You know Microsoft Office and have previously worked with CRM systems
Who this fits
This role suits someone comfortable with high-volume B2B outreach, qualification, appointment setting, and CRM upkeep. You will work onsite in West Newton, United States, as an individual contributor supporting an outside sales team.
From the employer
City Wide, is the nation’s leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face at their facilities. In this position, you will serve City Wide Facility Solutions - Southern New England, one of over 100 locations across the United States and Canada.
Why City Wide?
City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors, and employees. Our values of community, accountability, and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment.
Requirements
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.
What you will do...
- Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
- Schedule qualified appointments for City Wide’s outside sales team.
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
- Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
- Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
Requirement:
- High school diploma, college degree preferred but not necessary.
- 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
- Highly organized, able to follow a systematic method and sales process.
- Customer service-oriented and highly effective communication skills.
- Detailed oriented and must be able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Prior experience using CRM systems
Benefits
401K, Healthcare, PTO
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com
City Wide is an Equal Opportunity Employer.
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