Business Development Specialist
City Wide Facility Solutions Open · verified Sep 25, 2026 At a glance
Mid-level Business Development role at City Wide Facility Solutions. Louisville · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Research businesses that may need janitorial or non-janitorial services
- Reach prospective clients by phone and email, generating qualified sales appointments
- Keep Microsoft Dynamics records current with calls, notes, client details, and appointments
- Produce management reports and meet activity and lead-generation targets
- Run monthly email and social campaigns through the designated platforms
What you bring
- A high school diploma, with college education preferred but optional
- One to two years of B2B outbound calling, prospecting, or comparable experience is highly desirable
- Comfort with Microsoft Office applications and prior CRM experience
- Strong organization, communication, customer service, and independent-work skills
Who this fits
You’ll suit a structured business development role centered on outbound prospecting, appointment setting, CRM upkeep, and campaign execution. The job is onsite in Louisville and offers a potential path into outside sales. You’ll need to work independently while following a defined sales process and activity expectations.
From the employer
Do you have a passion for lead generation and social media, and love setting the stage for sales opportunities? Are you looking for an exciting role where you can earn commissions on top of a competitive base salary? If you're nodding your head, City Wide wants YOU on our team!
Why City Wide?
At City Wide Facility Solutions, we’re not just a leader in the building maintenance industry – we’re an innovative force shaping the future! With over 90 locations across the U.S. and Canada, we are tackling challenges at facilities everywhere, and we’re looking for a driven individual to join our dynamic team in Louisville, KY.
This is your chance to be part of a company that’s all about growth, opportunity, and making a positive impact. Whether you’re building relationships with clients or bringing in new business, your work will directly contribute to our mission of creating a ripple effect of success in the communities we serve.
What’s in it for YOU?
- Competitive base salary + lucrative commissions based on your performance!
- A fun, collaborative environment where your hustle and drive are celebrated daily
- Unlimited growth potential – at City Wide, we promote from within
- Be part of a company that lives by core values like Customer Service, Reputation, Hustle, Growth, Relentless Determination, and Retention – shaping our path to success
If you’re ready to take your career to new heights, make an impact, and be rewarded for your hard work, City Wide is the place for you. Join a team that values performance, fosters inclusivity, and celebrates success.
Are you ready to come aboard? Apply now and start your journey with City Wide Facility Solutions!
Requirements
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.
What you will do...
- Find and research businesses that would benefit from City Wide's services.
- Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
- Schedule qualified appointments for City Wide’s outside sales team.
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
- Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
- Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
- Manage monthly email campaigns using our platform.
- Manage and engage social media campaigns using our platform.
- Other duties as necessary.
- Compensation based upon experience.
- Training program and potential career progression into outside sales.
Requirement:
- High school diploma, college degree preferred but not necessary.
- 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
- Highly organized, able to follow a systematic method and sales process.
- Customer service-oriented and highly effective communication skills.
- Detailed oriented and must be able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Prior experience using CRM systems
Benefits
City Wide Facility Solutions offers a competitive compensation and benefits, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision and PTO.
City Wide Facility Solutions is a fast-growing company with 86 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We are entering our 61st year in business and continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com
City Wide is an Equal Opportunity Employer.
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