Relationship Manager, Commercial Desk - Sandakan MY

CIMB Singapore Open · verified Oct 9, 2026

Malaysia Full-time Manager Account Management

At a glance

Manager-level Account Management role at CIMB Singapore. Malaysia · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationMalaysia

EmploymentFull-time

PostedOct 9, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Shape account plans for current and prospective clients, using profitability analysis and input from product specialists
Put those plans into action through cross-selling or, when appropriate, phasing out accounts
Serve as the customer’s main contact for credit, deposits, other services and operational questions
Build ties with key decision makers and find new prospects through outreach and customer visits
Assess financial and credit risk, prepare approval memos, and monitor accounts, documentation and early warning signs

What you bring

You can assess financial and credit risk and prepare clear proposals for approval under applicable bank and regulatory rules
You understand KYC checks and can complete due diligence when bringing on new customers
You can maintain accurate credit files and review customer creditworthiness, legal documents and insurance coverage

Who this fits

This role suits someone focused on commercial customer relationships, new business development and ongoing portfolio oversight. You’ll coordinate with product teams and other internal groups, and take responsibility for credit-file upkeep and responding to customer needs.

From the employer

Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities.
Be the first-line primary contact person for the customer on all queries relating to credit, deposits and other products and services including on operational issues.
To develop and maintain professional customer relationships with key decision makers (viz. CEO, CFO, Head of Treasury, Head of HR etc).
To develop new business relationships by identifying suitable prospects and using various means of communication and visits to seek out suitable business opportunities. Understand Know-Your-Customer processes involved and carry out proper due diligence when on-boarding a new customer.
To perform financial & risk analysis, evaluation and decision-making and to submit well written credit presentations/memos/proposals for approval by the relevant Approving Authority based on the rules, regulations, policies, procedures and guidelines of the Bank and those of relevant regulatory authorities, as applicable.
Coordinate with other product lines, departments and units for overall development of the portfolio including tapping on cross-selling opportunities as well as ensuring prompt and proper delivery of relevant services.
To conduct a periodic health check on the portfolio of customers including but not limited to an annual review of the credit-worthiness of existing borrowing/financing accounts, to ensure and to confirm that all legal /security documentation is intact and legally enforceable, insurance policies are current and renewed on expiry, in addition to ensure that data is correctly and accurately updated in the system after disbursement or any changes requested.
To proactively monitor the asset quality of customers in the portfolio by detecting early warning signs and to promptly undertake or initiate debt/ financing restructuring, rescheduling or legal recovery action, as applicable.
To undertake any other related tasks as determined by the management of the Bank from time to time.
To take accountability in ensuring credit files are properly maintained.