Sales Effectiveness Senior Analyst ENCORE - Cigna Global Health Benefits

*Please note this role is open to retirees of The Cigna Group ONLY*

Reporting to the Sales Administration Manager, this position will provide advanced professional input that supports the North American Sales team.

Responsibilities:

– Provides analytical and administrative support to Sales representative in preparing and submission of new sale quotes;

– Interact with underwriting on such matters as package quotations, and regular group benefit quotations;

– Assists in the creation and development of sales proposals and client specific sales presentation materials;

– Coordinate implementation process with matrix partners (internals / external) to improve client net promoter score;

– Responsible to coordinate with Sales representative on prospect/broker inquiries, problem solving, and ensuring client intent is captured;

– Preparing and sending application and supporting documents to clients;

– Coordinating with operational departments on new business installations;

– Maintain CRM system, salesforce.com, for new business and growth on existing business;

– Preparing standard and customized reporting using salesforce.com;

– Provides ad hoc analyses and operational tasks to understand data: utilizing enterprise tools, best practices and quality standards related to sales;

– Liasons with other teams to gain information, problem solve and execute various tasks;

– Participates in project work for market as directed by Sales Administration Manager.

Desired Skills & Experience

Qualifications:

– A bachelor's degree or higher is strongly preferred, preferably in business or office administration;

– Strong organization skills with the ability to work independently and work on numerous projects at one time;

– Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of Sales;

– Minimum of two years experience in an administrative support role, preferably supporting Sales teams;

– Understanding of group insurance business strongly desired;

– Self-directed with a high level of personal accountability and responsibility;

– Strong analytical and research skills with a high attention to detail;

– Excellent time management skills and enjoy working in a fast-paced environment;

– Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Internet Explorer is required;

– Knowledge of databases (salesforce.com) is strongly preferred;

– Strong communication skills (written & oral), in addition to, excellent typing skills and proofreading skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.