Sales Operations Analyst
At a glance
Mid-level Revenue & Sales Operations role at cialdnb. Mexico City · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Support Sales, Finance, Customer Service, Customer Success Management, and Marketing teams with operational requests
- Maintain Salesforce by reviewing records, uploading and downloading accounts, and locating leads and opportunities
- Clean databases, refresh information, send contracts, and process requested changes
- Connect Sales, Product, Finance, Customer Service, Customer Success Management, and other teams
- Create corrective plans for platform, technical, communication, and process problems
What you bring
- A bachelor’s degree in business, economics, or a related discipline
- Previous sales administration experience supporting sales representatives
- Intermediate Excel skills, Salesforce management, and intermediate Python ability
- B2 or C1 English proficiency plus experience analyzing data
Who this fits
This role suits a mid-level operator who supports sales representatives and is comfortable working across several internal departments. You’ll work from Mexico City and need business-level English, Salesforce administration experience, Excel, Python, and data analysis skills.
From the employer
CIAL Dun & Bradstreet is the leading commercial data and counterparty decisioning solutions provider across 43 countries in Latin America and the Caribbean.
As the exclusive Latin American partner of the Dun & Bradstreet Worldwide Network, we serve 20,000+ customers with insights on 600M+ companies globally, combining the power of a world-class data network with deep local expertise built over decades in the region.
Our solutions help organizations make smarter, faster decisions around credit risk, supply chain risk, compliance risk, and build stronger business relationships.
What will you do:
- Provide support to Sales, Finance, Customer Service, Customer Success Management and Marketing departments.
- Salesforce ops administration: Review, update, account upload and download, find leads and opportunities.
- Data base cleanup, update information, send contracts, modifications, etc.
- Point of contact and communication between Sales, Product, Finance, Customer Service, Customer Success Management, and other departments.
- Remedial plans for platforms issues, technical, communication and processes problems.
What we are looking for:
- Bachelor´s degree in Business/Economics-related fields
- Experience in sales administration (providing support to sales representatives).
- Intermediate Proficiency in Excel
- B2 / C1 English Level
- Salesforce Management
- Intermediate Python
- Experience in data analysis
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