Account Manager
At a glance
Manager-level Account Management role at Chubbfiresecurity. 41-53 Pentex Street, Salisbury Brisbane QLD 4107, Australia Chubb · full-time · no salary stated · we estimate A$192,500–A$226,500 across Australia.
Chubbfiresecurity has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Strengthen existing customer partnerships while finding service improvements and growth opportunities across Queensland
- Win new accounts by building durable relationships with key stakeholders in priority customer segments
- Create and carry out account strategies that support business objectives and target major clients through SMEs
- Coordinate internal teams to resolve customer issues and provide strong service delivery
- Track contracts, compliance, invoicing, aged debtors, pipeline reporting and forecasts accurately
What you bring
- Key account management experience, including a record of managing important customer relationships
- Background in electronic security or a related field such as fire, HVAC, building automation or commercial electrical
- Strong relationship-building, influencing, communication and commercial judgment around pricing, margin and profitability
- Australian citizenship or permanent residency, plus a current Australian driver's licence
Who this fits
You'll suit a relationship-led account manager who is comfortable visiting customers regularly, selling to both major clients and SMEs, and working in a busy environment. The role is based at the Salisbury office in Brisbane and reports to the Queensland Regional Sales Manager. You need Australian citizenship or permanent residency and a current Australian driver's licence.
From the employer
Key Account Manager
We are seeking a highly experienced Key Accounts Manager in Brisbane, who prides themselves on building relationships.
About us
A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. Our unwavering mission is to safeguard lives and properties through our comprehensive fire safety and security solutions. We are driven by a steadfast commitment to PROTECT PEOPLE FIRST, ensuring their well-being is at the forefront of everything we do. Our enduring purpose extends beyond mere products and services; we strive to BUILD GREAT LEADERS, who will shape the future of our industry. As a renowned industry leader and a proud member of the API Fire and Security group of companies, we leverage our collective expertise and resources to deliver innovative solutions that redefine the boundaries of safety and security.
About the Role
Reporting to the Regional Sales Manager Qld and based in our Salisbury (Brisbane) office, this role is pivotal to Chubb's ongoing success in the Fire and Safety service/maintenance and installations market across Queensland. You will be out on the road visiting new and existing customers on a regular basis. You will:
- continue to strengthen partnerships with our existing customers and identify further service improvement and growth opportunities
- identify new customers through building sustainable relationships with key stakeholders
- develop and execute targeted strategies aligning to business objectives
- work collaboratively with internal stakeholders to resolve customer queries and deliver an exceptional service
- Manage client contractual and compliance expectations
- Ensure invoicing is completed accurately and within contract timeframes, including the follow up of aged debtors
- Provide weekly updates on pipeline reports & forecasting.
- Focus on target market segments including but not limited to Health, State Government, Ministerial and Parliamentary Services and Corrections.
About You:
- Electronic security industry experience and technical knowledge is preferred
- Experience managing key accounts from an allied industry such as Fire, HVAC, Building Automation or Commercial Electrical
- exceptional relationship management and influencing capability
- the ability to understand customer requirements and create service solutions
- commercial acumen with an understanding of pricing and margin and its impact on profitability
- Proven track record of managing key accounts
- Confident to sell to major clients down to SME’s.
- A true relationship builder who thrives in a busy environment.
- Excellent communicator with good business acumen
- Australian Citizenship or Australian Permanent Resident (PR).
- Current Australian Drivers Licence
What we will offer you:
- Excellent remuneration package - rates of pay, company vehicle or vehicle allowance, mobile and laptop and incentive.
- Existing industry relationships between Chubb and customers to leverage business and opportunities from major pipeline projects and tenders underway to jump onto from day one.
- Planning and support for progression towards any role within Chubb.
- Working for a global organisation which brings job stability and where you are treated like family.
- Great team and branch culture.
- Access to Chubb People Matters- an employee discount platform with access to hundreds of discounts from health, groceries, electronics and more.
Apply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.
Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!
We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds
Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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