Strategic Partnerships Senior Manager - Future Experiences & Growth
At a glance
Senior Channel & Partnerships role at Cba (CommBank Careers). Sydney CBD Area · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find and win brand partners that make premium card propositions more distinctive for cardholders
- Shape customer offers and benefits, then agree commercial terms that work for both customers and partners
- Prepare investment rationales and advice for senior decision-makers
- Coordinate Product, Marketing, Legal, Risk, Operations and Technology teams to launch partnership experiences
- Track partner results and use customer insight to improve outcomes and develop growth initiatives
What you bring
- You have worked in partnerships, proposition development, product, commercial growth or strategic alliances
- You have sourced, negotiated and managed commercial partner relationships successfully
- You can turn customer offers or product concepts into delivered experiences, working with digital, operations and marketing teams
- You bring commercial judgment, stakeholder influence and a customer focus that balances growth with risk
Who this fits
This senior role suits someone who can carry partnership ideas from early proposition through launch and ongoing improvement. Experience in cards, payments, loyalty, rewards, travel, retail, hospitality or premium customer engagement is relevant. Current Commonwealth Bank Group employees, including Bankwest and x15ventures staff, must apply through Sidekick.
From the employer
Do work that matters.
CommBank’s Consumer Finance team is looking for a Strategic Partnerships Senior Manager to join our Future Experiences & Growth team, supporting the development of premium customer experiences, propositions and strategic partnerships.
We're building Australia's leading premium card experience by bringing together world-class brands, benefits and experiences that create meaningful value for our customers. Strategic partnerships play a critical role in helping us deliver differentiated propositions, deepen customer engagement and unlock new growth opportunities.
The Role.
As the Strategic Partnerships Senior Manager, you'll identify, negotiate and grow strategic partnerships that enhance our Premium Card propositions and create compelling benefits and experiences for our Premium Cardholders.
You'll work with leading brands to develop customer propositions, then partner across CommBank to bring those experiences to life. You'll take ideas from concept through to delivery, ensuring customer benefits are embedded within the CommBank experience and continue to evolve over time.
You will:
- Identify and secure strategic partnerships that strengthen our premium card proposition
- Develop compelling customer offers, benefits and experiences
- Negotiate commercial arrangements that deliver value for customers and partners
- Build business cases and recommendations for senior stakeholders
- Work across Product, Marketing, Legal, Risk, Operations and Technology teams to deliver partnerships into market
- Manage partner performance and identify opportunities to optimise customer and commercial outcomes
- Translate customer insights and partnership opportunities into future growth initiatives
We're interested in people who have
- Experience in partnerships, proposition, product, commercial growth or strategic alliance roles
- Demonstrated success sourcing, negotiating and managing commercial partnerships
- Strong commercial acumen, stakeholder management and influencing capability
- Experience building compelling customer offers, benefits, propositions or experiences
- Experience taking ideas & products from proposition through to implementation and customer delivery (working with digital, operations and marketing teams)
- Strong customer and commercial mindset, with the ability to balance growth, customer outcomes and risk
- Experience within cards, payments, loyalty, rewards, travel, retail, hospitality, premium customer propositions or related customer engagement environments
Success in this role.
You'll create partnerships that differentiate Australia’s leading premium card offering, launch experiences that customers value, and deliver measurable growth in customer engagement, loyalty and spend.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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