Vice President, Client Operations Manager
BNY External Career Site Open · verified Oct 21, 2026 At a glance
VP-level Account Management role at BNY External Career Site. Lake Mary · full-time · no salary stated · we estimate $135,000–$219,375 across the United States.
BNY External Career Site has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Lead the client operations and reporting team, setting a standard of ongoing improvement and strong execution
- Shape service-delivery plans using industry practices and new approaches to improve the client experience
- Work with other teams to simplify workflows and make client reporting timely and accurate
- Act as the main contact for key clients, handling their questions and concerns with professionalism
What you bring
- A bachelor's degree in business administration, finance or a related discipline
- Typically four to seven years of experience, including up to one year managing people
- Background in operations or client services is preferred
- Strong ability to lead and manage a team
Who this fits
This VP role suits someone prepared to lead a client operations and reporting team while serving key clients directly. The position is based on-site in Lake Mary, Florida.
From the employer
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Operations Manager to join our team. This role is located in Lake Mary, FL
In this role, you’ll make an impact in the following ways:
- Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY’s principles
- Develop and implement strategies to enhance client service delivery by leveraging industry best practices and innovative solutions
- Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting
- Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in Business Administration, Finance, or a related field
- Typically, 4-7 years of experience and 0-1 years of management experience
- Experience in an operational area and/or client services is preferred
- Strong leadership and team management skills
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