Vice President, Client Operations - CLO/Structured Debt
BNY External Career Site Open · verified Oct 25, 2026 At a glance
VP-level Account Management role at BNY External Career Site. Houston · full-time · no salary stated · we estimate $126,000–$164,000.
BNY External Career Site has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Take point on complex operational and technical problems for major clients, getting their requests handled or routed to the right BNY team
- Use judgment and detailed analysis to resolve unusual inquiries for a specialized client base
- Spot client needs using knowledge of BNY offerings across business lines and regions, then suggest expansions for front-office review
- Lead service improvements and internal initiatives while supporting several complex client accounts
What you bring
- A business, finance or related bachelor's degree, plus typically seven to twelve years of experience
- Client service or operations work in financial services, with corporate trust or CLO/CDO experience preferred
- Strong finance and accounting, compliance and reporting, and reconciliation skills, alongside the ability to interpret complex data
- Experience guiding team members and building effective relationships with clients and internal partners
Who this fits
This VP role suits someone with substantial financial-services client operations experience who can handle complex escalations and guide less experienced colleagues. The position is based in Houston, Texas.
From the employer
We're seeking a future team member for the role of Vice President, Client Operations - CLO/Structured Debt to join our Structured Debt Client Platform within Client Operations and Reporting.
This role is located in Houston, Texas
In this role, you'll make an impact in the following ways:
· Lead support for major external clients by resolving complex operational and technical issues, ensuring requests are executed, and directing clients to appropriate resources at BNY.
· Apply advanced problem-solving skills, judgment, and experience to analyze complex information and deliver high-quality service to a specialized client base, resolving the most complex or non-routine inquiries.
· Leverage in-depth knowledge of BNY products and services across lines of business and geographies to proactively identify client needs, contribute to business development efforts, and propose expanded offerings for front-office consideration.
· Participate in and lead internal initiatives to improve the client experience, develop process improvements based on client service best practices, and support multiple complex client accounts.
To be successful in this role, we're seeking the following:
· Bachelor’s degree in business, Finance, or a related field.
- Advanced degree or professional certification preferred.
· Typically, 7-12 year of experience.
· Relevant client service/operations experience in financial services preferred.
· Corporate Trust and CLO/CDO backgrounds preferred.
· SOLVAS experience preferred.
· Analytical and problem-solving skills with proficiency in finance/accounting, compliance/reporting, and reconciliation; ability to interpret complex data and make informed decisions.
· Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal teams; thorough understanding of industry regulations and standards.
· Demonstrated experience leading teams and providing guidance to less experienced team members.
Account Management work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Account Management
Find me workBy the team behind growthroles.