Presales Engineer MX

We are Blip, a conversational AI platform for intelligent interactions which allows businesses to connect with customers at scale across multiple communication channels, such as WhatsApp, Instagram, Facebook,or google.Through AI we allow brands to gain scalability and directly impact key KPIs by accompanying the user throughout the customer journey with hybrid experiences combining automation and human interactions

At Blip, we have a team of Blippers who live and breathe innovation daily, bringing a unique perspective to evolving communication journeys, always with the confidence to keep learning! And at our own pace, we go much further! 🚀

Join us and be part of a team that’s shaping the future of intelligent customer interactions. Let’s go further, together! 🚀

Find out how you can make an impact with us!

As a Presales Engineer, you will be the strategic bridge between technology, design, and sales. Your main objective will be to deeply understand the business challenges of our corporate clients and design conversational architectures that are technically and commercially viable.

You will work side-by-side with our Business Designers to find a balance between the ideal user journey and the most efficient architecture that can be built within Blip's product ecosystem.

What You Will Do:

• Technical and Commercial Consulting: Act as the Subject Matter Expert (SME) for the Blip platform in front of potential clients, leading high-level technical discussions to propose efficient solutions.

• Architecture Design: Generate functional diagrams and design the technical architecture for client requirements, ensuring the feasibility of integration with their internal systems.

• Demos that Wow: Create Proof of Concepts (PoCs) and execute high-impact product demonstrations that close the gap between the initial concept and the final sale.

• Sales Acceleration: Collaborate strategically with the Sales and Customer Success (CS) teams to unlock business opportunities based on industry trends and deep technical knowledge.

• Problem Solving: Help evaluate the feasibility of proposed conversational solutions and act as the main analytical troubleshooter during the presales phase.

What are the requirements?

• Hybrid DNA (Tech & Business): Proven experience in Presales, Sales Engineering, Technical Consulting, or Solutions Architecture roles, ideally in SaaS or tech companies.

• Solid Technical Foundations: Proficiency in building and consuming REST APIs (SOAP, Web Services). Basic programming knowledge in languages such as JavaScript, C#, or .NET Core to understand code and propose solutions.

• Architecture Knowledge: Strong understanding of software patterns and components, system architectures, and data structures.

• High-Level Communication: Exceptional ability to translate complex technical concepts to both engineering teams and business/commercial audiences (C-Level, Marketing).

• Language: Advanced English proficiency to interact with global teams.

• Strategic Mindset: Autonomy, self-management, resilience, and a holistic vision oriented towards solving user problems (Human-centered approach).

Nice-to-have:

• AI Experience: Ability to articulate Artificial Intelligence concepts (LLMs, NLP) applicable to business and demonstrate them in conversational flows.

• Design Knowledge: Basics of Product Design, Service Design, or UX/UI.

• Portfolio: Having a portfolio of previously developed projects, architectures, or chatbot flows.