Key Account Manager - Convenience
At a glance
Manager-level Account Management role at Black Rifle Coffee. Remote, United States · full-time · no salary stated · we estimate $88,688–$150,000 across the United States.
Black Rifle Coffee has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Manage convenience retailers and gas-station accounts across the West Coast, keeping relationships active and resolving concerns
- Grow account revenue through upselling, cross-selling, promotional bookings, and loyalty or marketing programs
- Build account plans from market and competitor analysis, then coordinate tailored solutions with internal teams
- Negotiate and carry out customer contracts while preserving mutually valuable, long-term partnerships
- Track forecasts, sales results, account health, and in-store execution to find ways to expand distribution and volume
What you bring
- Three to five years leading sales work, with lasting retailer partnerships and preferably CPG experience
- A business or related bachelor's degree, or six years of equivalent professional experience instead
- You can present persuasively, align varied stakeholders, and communicate clearly in writing and conversation
- You bring mid-level Excel ability, CRM experience, strong computer and analytical skills, and contract negotiation experience
Who this fits
This role suits an account manager who can grow convenience retail relationships, coordinate across sales, marketing, and product teams, and stay close to forecasts and store execution. It is fully remote within the United States and focuses on local and regional accounts along the West Coast. You will represent BRCC’s core values while managing customer growth.
From the employer
Mission Statement:
We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it.
Job Summary
The Key Account Sales Manager- Convenience is responsible for developing and nurturing relationships with convenience retailers, gas stations etc. (local & regional along the west coast) customer key accounts to ensure their satisfaction and loyalty. This role involves understanding client needs, proposing solutions, and coordinating with internal teams to meet client expectations, book promotional activity, support loyalty and marketing programs to achieve sales targets, foster long-term partnerships, and contribute to the overall growth of the business.Job Details
Leadership and Functional Responsibilities:
Client Relationship Management: Developing and maintaining strong relationships with key clients by understanding their business objectives and challenges, and regularly communicating to assess satisfaction and address concerns.
Sales and Revenue Generation: Meeting or exceeding sales targets by identifying and pursuing upsell and cross-sell opportunities, while collaborating with the sales team to develop and execute strategies that drive revenue growth.
Account Planning and Strategy: Developing and implementing strategic account plans by analyzing market trends, monitoring competitors, and partnering with cross-functional teams to deliver customized client solutions.
Contract Negotiation: Negotiating contracts and agreements that ensure favorable terms for both the company and the client, while maintaining long-term partnership value and alignment.
Communication and Collaboration: Coordinating with internal teams such as marketing and product development to align on strategy, while effectively communicating key client insights and collaborating across the sales organization to share best practices.
Reporting and Analysis: Preparing regular reports on sales performance, account status, and forecasts, while leveraging data to identify trends, evaluate progress, and uncover opportunities for continuous improvement.
Education and Skill Requirements
3-5 years of experience in sales management; proven track record of creating successful long-term strategic partnerships with retailers (experience in CPG preferred).
Bachelor’s degree in business or a related field, or 6 years of equivalent professional experience in lieu of a degree.
Strong presentation skills, with the proven ability to build consensus among diverse stakeholders.
Exceptional communication skills, both written and verbal.
Strong computer and analytical skills; mid-level excel skills required; CRM experience required.
Experience negotiating and executing contracts.
Collaborate internally on sales forecasting/planning
Strengthen relationships through proactive follow-up, clear communication, and timely information sharing.
Collaboratively set targets, monitor in-store execution, and expand brand presence across convenience retail partners
Manage chain retailer customer relationships, driving distribution and sales volume growth.
BRCC Ambassador, always demonstrating BRCC Core Values.
Agency Disclaimer:
Black Rifle Coffee Company does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resume submitted in the absence of a signed agreement will become the property of Black Rifle Coffee Company, and no fee will be paid. Please do not contact our team regarding recruiting services.
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