Operations Specialist I – eCommerce (9-month contract)
Bestbuycanada Open · verified Sep 30, 2026 At a glance
Mid-level Ecommerce Marketing role at Bestbuycanada. 00000 Canadian Headquarters · full-time · CA$37,000–CA$41,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Handle seller questions about product uploads, payments, customer orders, and seller reviews
- Work with internal teams to diagnose and fix technical and operational problems
- Step in on weekly Marketplace invoicing and content audits when needed
- Support routine and one-off work involving fulfillment attributes, inventory flow, and product-status updates
- Spot process improvements and work with the Operations Community of Practice to evaluate their value and priority
What you bring
- You have one to three years in operations, business administration, or a related field
- You bring one to three years of customer or vendor technical support, including troubleshooting
- You can use Microsoft Excel at an intermediate level
Who this fits
This role suits someone with early-career operations and support experience who enjoys resolving seller issues and improving processes. You must be based in the Greater Vancouver, BC, area. The job is a nine-month contract with a remote-first model and in-person meetings for strategic, collaborative, and social purposes.
From the employer
Operations Specialist I – eCommerce (9-month contract)
Are you forward-thinking and always looking to establish better systems and processes?
As an operations specialist, you will play a pivotal role in creating a best-in-class seller and customer experience on BestBuy.ca. You’ll be part of a dynamic, collaborative Operations team responsible for supporting Best Buy Marketplace sellers, investigating technical and operational issues.
In this role, the successful candidate must be located in the Greater Vancouver, BC, area, where we practice a remote-first working model, leveraging in-person interactions for strategic, collaborative, and social purposes.
Bring your passion for eCommerce to our team as an operations specialist!
What you’ll do:
- Be the main point of contact for Marketplace sellers requiring technical and operational support related to product uploads, payment inquiries, customer orders, and seller reviews.
- Partner with internal teams to investigate and resolve technical and operational issues.
- Provide ad hoc support for weekly Marketplace invoicing and content-audit processes.
- Support scheduled and ad hoc operational processes related to fulfillment attributes, inventory flow, and product-status changes.
- Identify opportunities for process improvement and partner with the Operations Community of Practice to assess value and priority.
What we’re looking for:
- One to three years of experience in operations, business administration, or a related discipline.
- One to three years of experience in customer or vendor technical support or troubleshooting.
- Intermediate proficiency with Microsoft Excel.
- Strong critical-thinking skills and attention to detail.
Why you’ll love it here:
- Remote-first work environment.
- Employee discounts on awesome tech from day one.
- Flexible health benefits and wellness program.
- TFSA and RRSP programs.
- 100% matched company pension plan.
- Training programs to build new and transferable skills.
About Best Buy
As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply even if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$37,000.00 - $41,000.00Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3
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