After Sales Analyst with French

Bertrandt Open · verified Sep 25, 2026

Bukarest Mid-level Revenue & Sales Operations

At a glance

Mid-level Revenue & Sales Operations role at Bertrandt. Bukarest.

Pay not stated

RoleRevenue & Sales Operations

SeniorityMid-level

LocationBukarest

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Gather and organize after-sales information on service contracts, repair methods, diagnostics, and related activity
Review service results and customer data to spot patterns and provide technical assistance
Build dashboards and management reports that guide after-sales decisions
Track warranty cases, service standards, and customer satisfaction while investigating repeated problems
Support forecasts, budgets, and planning, then suggest actions that lower service costs and improve customer experience

What you bring

A bachelor's or master's degree in engineering, economics, or business administration
Working knowledge of vehicle components, maintenance, service processes, and automotive after-sales operations
Advanced Microsoft Office skills, strong data reporting ability, and confidence with numerical calculations
Advanced English and French communication skills
A methodical, analytical approach with strong organization, detail focus, and the ability to handle competing deadlines

Who this fits

You’ll suit a mid-level analyst role centered on automotive after-sales data, reporting, warranty activity, and operational recommendations. It fits someone who can collaborate across engineering, product management, pricing, and after-sales teams while staying accountable under pressure. The role is based in Bucharest, Romania and calls for advanced English and French.

From the employer

About the Role:

We are looking for a highly analytical and detail-oriented After Sales Analyst to join our team.

This position offers the opportunity to work in an international automotive environment, collaborating with engineering, product management, pricing, and after-sales teams to support strategic service programs.

Responsabilities:

Collect, consolidate, and manage After Sales data like service contract, repair methods, diagnostics etc.
Analyze after-sales performance data and customer service information to identify trends and offer technical support.
Develop dashboards and reports to support management decisions.
Monitor warranty claims, service quality, and customer satisfaction.
Collaborate with cross-functional teams to improve operational efficiency and customer retention.
Conduct root-cause analyses and recommend corrective actions for recurring issues.
Offer support for forecasting, budgeting, and strategic planning for after-sales operations.
Deliver actionable insights that enhance customer experience and reduce service costs.

Your profile:

Education:

Bachelor's or Master's degree in:
- Engineering
- Economics
- Business Administration

Technical Skills:

Good knowledge of vehicle parts and their functions
Knowledge about vehicle maintenance and service procedures
Automotive After-Sales knowledge
Advanced Microsoft Office skills
Excellent data analysis and reporting capabilities
Strong numerical and calculation skills

Languages:

English – Advanced
French – Advanced

Personal Competencies:

Strong analytical mindset
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and deadlines
Proactive problem-solving attitude
Team-oriented and collaborative approach
Adaptability and flexibility in a dynamic environment
Reliability and accountability
Ability to perform under pressure

With more than 50 facilities in Europe, the Bertrandt Group has been providing development solutions for the international automotive and aircraft industry since 1974. Every day, more than 12 000 employees guarantee extensive know - how and support our client (Manufacturer and OEM) with management, design and industrialization solutions.

Bertrandt Romania offers you opportunities in the automotive sector (body in white, interior and exterior, layout, powertrain, and electronics). Moreover, we are also present in interdisciplinary field such as project management, quality management, supply chain/industrialization and validations.