Technical Account Manager B2B
At a glance
Mid-level Account Management role at BenQ Europe B.V.. Milan · full-time · €35,000–€45,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage and expand Italian B2B accounts across corporate, education, government, system integrators, and VARs
- Build account plans, pursue opportunities, negotiate commercial agreements, and track revenue performance
- Guide pre-sales discovery, solution design, configuration, demonstrations, workshops, and proof-of-concept support
- Turn AV, display, projection, digital signage, IFP, and collaboration needs into technical proposals
- Coordinate product escalations, RFP responses, partner training, and post-sales technical support
What you bring
- At least five years in B2B sales, key accounts, or technical pre-sales such as FAE or Solutions Engineer work
- A record of owning accounts with quota or revenue responsibility
- Working knowledge of AV and IT solutions, including displays, projectors, digital signage, or videoconferencing
- Fluent Italian, professional English, CRM proficiency, and solid Excel and PowerPoint skills
- A valid driving licence and willingness to travel across Italy for customer visits
Who this fits
This role suits someone who can manage commercial relationships while also shaping AV and IT solutions for technical stakeholders. You’ll work in a hybrid setup in Milan and travel within Italy for client meetings. The position requires fluent Italian, professional English for European headquarters, and a driving licence.
From the employer
We are looking for a hybrid commercial-technical profile who can own key B2B accounts end-to-end — from relationship management and revenue targets, to pre-sales technical consulting and solution design. This role bridges sales and technical/FAE functions, ideal for someone who can speak both the language of procurement/decision-makers and IT/AV technical stakeholders.
Key Responsibilities
Account Management & Sales
• Own and grow a portfolio of B2B key accounts (corporate, education, government, system integrators, VARs) in Italy
• Develop and execute account plans to meet revenue and market share targets
• Build and maintain senior relationships with client decision-makers, IT managers, and procurement
• Negotiate commercial terms, pricing, and long-term partnership agreements
• Identify and pursue new business opportunities within existing and prospective accounts
• Report pipeline, forecast, and account performance to management and regional head office
Technical Pre-Sales / Field Application Engineer
• Act as the technical point of contact during the pre-sales cycle: needs assessment, solution design, product configuration, and proof-of-concept support
• Translate customer requirements (AV, display, projection, digital signage, IFP, collaboration systems) into tailored technical proposals
• Deliver product demonstrations, technical presentations, and solution workshops to clients and partners
• Support RFP/RFQ responses with technical specifications and compliance documentation
• Coordinate with Regional Office’s product/engineering teams on technical escalations, customization requests, and competitive positioning
• Provide technical training and enablement to distributors, system integrators, and resellers
Cross-Functional Collaboration
• Work closely with Marketing, Channel, and Product teams to align technical positioning with go-to-market strategy
• Provide market and competitive technical intelligence to inform product roadmap and RO feedback
• Support post-sales technical escalation when needed, ensuring customer satisfaction and retention
Requirements
Experience
• 5+ years in B2B sales, key account management, or technical pre-sales (FAE/Solutions Engineer) roles
• Proven track record of managing accounts with quota/revenue responsibility
• Experience in AV, IT hardware, display/projection, digital signage, or related technology sectors strongly preferred
• Experience working with system integrators, VARs, or IT distributors is a plus
Skills
• Strong technical understanding of AV/IT solutions (displays, projectors, interactive flat panels, digital signage, videoconferencing, or networking — direct BenQ category experience a plus)
• Ability to conduct technical needs analysis and design solution proposals
• Excellent negotiation, communication, and stakeholder management skills
• Comfortable presenting to both technical and business audiences
• Proficiency with CRM tools; solid Excel/PowerPoint skills
Language
• Italian (native/fluent)
• English (professional working proficiency — required for European HQ interface)
Other
• Willingness to travel within Italy for client visits
• Driving licence required
Contract We Offer
We offer a challenging position in a global organisation. As well as a permanent contract and a remuneration package which meets market standards, we give successful candidates the opportunity to work in an independent way with interesting and varied responsibilities.
The compensation package includes, for indicative purposes only, a gross annual salary (RAL) ranging between €35,000 and €45,000, with the actual amount to be determined based on the candidate’s qualifications, experience, and skills. In addition, a variable compensation component is provided, consisting of a quarterly bonus linked to the achievement of agreed performance objectives.
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