Account Manager (Upstream Chemicals)
At a glance
Manager-level Account Management role at Baker Hughes. AB-FORT MCMURRAY-# 3 · full-time · no salary stated · we estimate CA$79,938–CA$115,510 across Canada.
Baker Hughes has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Manage customer relationships across your territory, learning their needs and proposing ways to improve operations and grow sales
- Build account plans for existing and prospective customers, then carry them out against territory profit goals
- Provide technical help on treatment programs, investigate customer issues, and escalate complaints when needed
- Analyze operating data and systems, then give customers written recommendations to improve performance
- Present and support upstream chemical offerings at customer sites, while maintaining detailed knowledge of field treatment programs
What you bring
- At least five years of field-based experience in oil and gas
- You can present technical recommendations professionally and understand profit-and-loss figures
- You can manage your time and work a flexible seven-days-on, seven-days-off rotation
- Post-secondary education is preferred, but not required
Who this fits
This role suits someone who combines customer account ownership with hands-on technical support in the field. The schedule is a seven-days-on, seven-days-off rotation, with possible travel within the assigned sales territory. The role is based in Fort McMurray, Alberta.
From the employer
Account Manager (Upstream Chemicals)
Would you like the opportunity to work in a global energy company?
Join our growing team
Partner with the best
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
Fuel your passion
As an Account Manager, you will be responsible for:
- Completing assignments in a safe and professional manner.
- Responsible for (and accountable to) your customers within your geographic area
- Working closely with current and new customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within an assigned territory.
- Developing strong relationships with key stakeholders in current and new customers, including plant or facility executives.
- Generating and executing sales plans in an assigned customer base and new customer accounts to meet defined territorial goals for profit growth.
- Providing technical support to customers; identifying and resolving customer complaints, escalating as required.
- Engaging in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Actively sell and support Baker Hughes innovations and technology inclusive of the upstream chemical program at assigned customer location to promote long term business.
- Possible travel within assigned sales territory
- Having a thorough knowledge regarding all of your treatment programs in the field
To be successful in this role you will:
- Post Secondary Education (preferred but not required)
- Have 5+ years oil and gas experience – field based
- Have professionalism and technical merit
- Have presentation skills
- Have good understanding of profit and loss financials
- Have strong time management skills
- Must be able to work a flexible rotation work schedule (7 days on / 7 days off)
Desired Characteristics:
- Basic chemical knowledge is an asset
- Computer Literacy - Microsoft word and excel
- Good understanding of oil and gas process systems
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
- The working schedule will be 7 days ON / 7 days OFF
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits