Patient Growth Specialist
Mid-level Growth Marketing role at Aviary. Remote, United States.
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll make frequent outbound calls to prospective patients and move them toward enrollment
- You’ll explain the virtual cardiac rehab program and address concerns with empathy
- You’ll guide patients through app downloads, account setup, and basic troubleshooting
- You’ll confirm appointments, record call results, and track patient follow-up steps
- You’ll pursue daily call and enrollment goals while coordinating with operations and clinical teams
What you bring
- You hold a bachelor’s degree
- You have experience with cold calls, outbound selling, or high-volume phone work
- You communicate clearly, build trust quickly, and respond well to objections
- You can work against performance metrics and help people use mobile apps or fix basic technical problems
- You have reliable internet and a quiet, professional home workspace
Who this fits
You’ll fit a fast-paced, conversion-focused healthcare role centered on phone outreach and patient enrollment. The job is a full-time contractor position, fully remote within the United States, with a Monday-through-Friday schedule from ten in the morning to six in the evening Eastern Time. You’ll need dependable internet and a quiet, professional home workspace.
From the employer
Job Title: Patient Growth Specialist
Classification: 1099 Contractor; Full-Time
Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET
Work Structure: Fully Remote (United States)
Team: Enrollment Operations
Reporting to: Senior Enrollment Operations Manager
Location: United States
Compensation: $30/hour
About the Role
We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment.
You’ll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup.
Key Responsibilities
- Make high-volume outbound cold calls to prospective patients
- Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
- Confidently explain program benefits, expectations, and next steps
- Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
- Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
- Accurately document call outcomes, patient status, and next steps in internal systems
- Meet or exceed daily call volume and enrollment targets
- Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience
Required Qualifications
- Bachelor’s degree (required)
- Proven experience in cold calling, outbound sales, or high-volume call environments
- Strong verbal communication skills with the ability to build trust quickly over the phone
- Comfort handling objections and motivating patients to take action
- Ability to perform in a metrics-driven, fast-paced environment
- Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
- Reliable internet connection and a quiet, professional home workspace
Preferred Experience
- Healthcare, digital health, or patient engagement experience
- Business development, inside sales, or growth roles
- Experience onboarding or enrolling users into programs or platforms
- Familiarity with CRMs, power dialers, or patient management systems
*Note: This is a 1099 contractor position
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