Social Media Customer Advisor
Atlean World Open · verified Oct 22, 2026 At a glance
Mid-level Social Media role at Atlean World. Lisbon.
Pay not stated Social Media salary
growthroles summary, based on the employer's posting.
What you'll do
- Help social media platform users resolve the problems they bring to customer support
- Turn difficult support conversations into better experiences for the people you help
- Work with colleagues from different countries and cultures while supporting users
What you bring
- You speak English at an advanced level, with C1, C2 or native proficiency
- You are curious, eager to learn and ready to bring a friendly attitude to customer conversations
- You must live in an EU country and submit your CV in English
Who this fits
This role suits someone starting or developing a customer support career; previous experience is not required, and training is provided. You’ll work on-site in Lisbon. The role calls for someone ready to start soon.
From the employer
🌍 Your Next Job, Without Boundaries!
Imagine starting your mornings in Lisbon, surrounded by people from all over the world, working with a global brand and helping millions of people use the social media platforms they love. That could be your next chapter.
About Atlean World
We’re an HR SaaS consultancy built around one idea: multicultural teams are the new normal. We specialize in multilingual markets and make your recruitment journey smoother, friendlier and a lot more enjoyable.
The Role
We’re looking for English speakers (C1+, C2 or native) to start or grow their career in Customer Support, in Lisbon. You’ll join a multicultural team that helps users of social media platforms every day.
What you’ll do:
- Help real people solve real problems
- Turn tricky situations into positive experiences
- Work side by side with colleagues from many countries and cultures
- Grow your skills in an international, fast-moving environment
No experience? No problem. If you’re curious, motivated and love helping others, we’ll give you the tools to succeed.
Your journey with us
We’re with you at every step, not just until you apply.
- A warm welcome. As soon as you apply, one of our recruiters will contact you for a friendly chat about the role.
- Your questions answered. Ask us anything. We’ll give you the full picture, with no surprises.
- The right introduction. When you’re ready and excited, we’ll prepare you and introduce you to our client.
- Support all the way. Our help doesn’t end at the introduction. We stay by your side throughout the process.
đź“Ś Good to know
- Your CV must be in English
- You must be a resident of a European Union country
- After you apply, you’ll receive more detailed information about the available opportunities
Ready for your next adventure?
Apply now and let’s make it happen together!
Requirements
What we’re looking for
- You speak English with confidence. Native or advanced, you can explain, reassure and connect with people from anywhere in the world.
- You’re hungry to learn and grow. You don’t need to know it all yet. You just need the drive to get there, and we’ll give you the training.
- You bring good energy. A friendly, positive attitude is what turns a difficult conversation into a great experience.
- You’re ready to start soon. If you’re excited to begin, we’re excited to have you on board.
Benefits
What you’ll get
- Paid training
- The chance to be part of a large international organization
- Free activities and events for the whole team
- Renewable contracts
- Private health insurance
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