Dutch Digital Content Review Agent
Mid-level Content Creation role at Atlean World. Lisbon · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- Answer customer questions by phone, chat, or email with a helpful, solution-focused approach
- Resolve customer issues while creating positive experiences during each interaction
- Apply brand rules and quality standards across every customer contact
- Record and update customer conversations in the relevant systems
- Work with your team to improve the service you deliver
What you bring
- Use fluent Dutch and B2+ English in customer interactions
- Demonstrate strong communication, active listening, empathy, and patience
- Solve problems confidently while switching between computer tools
- Be available for shifts and willing to relocate to Portugal
- Hold a high school diploma or equivalent and have a clean criminal record
Who this fits
You’ll suit a customer-focused role that relies on patience, empathy, multitasking, and teamwork. The listing describes the position as onsite in Lisbon but also presents it as work in Porto, with relocation options including Lisbon, Porto, Setúbal, or Covilhã. You must live in an EU country and submit your CV in English.
From the employer
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Porto, Portugal for a role as a Dutch Beauty Advisor.
Why a Dutch Beauty Advisor role is great for your professional and personal development:
• Live in Porto, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
• Language Maestro: Fluent in Dutch, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent
• Clean criminal record
• B2+ English level
• Availability to relocate to Portugal (Lisbon, Porto, Setúbal or Covilhã)
Benefits
By joining this role, this is what you can expect:
• Work for one of the world's largest customer experience companies
• Access to an internal career-development program that fast-tracks you toward leadership roles
• Free comprehensive training with certification
• Private health insurance after training
• Renewable fixed-term contract
• Regular team activities: football tournaments, surf lessons, cultural events
Relocation Package is included:
• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🌍
Get to know more about Atlean World 👇
Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World
Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
🚀 After you apply, you will receive more detailed information about the opportunities available.
📄 Please remember: your CV must be sent in English.
🌍 To join this journey, you should be a resident of a country within the European Union.
💌 Ready for your next adventure? Apply now with Atlean World and let's make it happen together!
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