Pre-Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Ascom. Dubai.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build technical sales materials that help sales teams and resellers explain solutions, with emphasis on medical-device integration
- Run live and online product demonstrations and technical sessions for customers and reseller partners
- Give sales, marketing and product colleagues technical input for campaigns, market planning, and product or service development
- Work with sales colleagues and clients to move projects toward a successful sale
What you bring
- A post-secondary qualification in information technology or a closely related discipline
- Knowledge of healthcare IT, HL7 integration, server and network infrastructure, and system interoperability
- SQL proficiency and programming ability for database work, customization, integrations, and complex troubleshooting
- Experience integrating medical equipment in hospitals and guiding workflow discussions with clinical teams
Who this fits
This role suits someone comfortable presenting solutions independently, comparing them with alternatives, and adapting them to a customer's existing setup. You’ll work with hospital IT and biomedical teams as well as sales colleagues, and the role includes visits to customer sites.
From the employer
Do you enjoy visiting customer sites, demonstrating cutting‑edge healthcare technology, and working in an environment where no two days are the same? If you’re passionate about technology and enjoy working closely with customers and sales teams, this could be the role for you.
As a Pre‑Sales Engineer at Ascom, you’ll play a key role at the front end of our business, demonstrating our solutions and helping healthcare providers deliver expert care to their communities.
What you’ll be doing
In this varied and hands‑on role, you’ll be responsible for:
Preparing technical and engineering inputs to develop sales tools that support our sales teams and resellers in learning and presenting Ascom’s solution portfolio focusing on medical device integration.
Delivering engaging in-person and web‑based demonstrations and technical seminars to customers and reseller partners.
Collaborating with sales, marketing, and product teams by providing technical input into marketing activities, market planning, and product and service development.
Engaging with the sales team and clients in order to close projects in Ascom's favor.
Why join Ascom?
At Ascom, you’re more than just a number, we value people with ambition and support them to grow.
You’ll benefit from:
Career development and progression, supported by learning opportunities, internal mobility, and participation in local and global initiatives.
First‑hand experience working with innovative healthcare technology that is shaping the future of patient care.
The opportunity to make a real impact, helping healthcare professionals deliver better outcomes for their communities.
Many of our colleagues have built long‑term careers with Ascom, some for over 20 years.
About you
To succeed in this role, you’ll bring:
A tertiary qualification in Information Technology or a related discipline.
Competencies in healthcare IT systems, HL7 integration, server and network infrastructure, and system interoperability.
Proficiency in SQL and programming skills are essential to support database management, customization, integrations, and advanced troubleshooting.
Possess strong analytical capabilities and the ability to support pre-sales technical discussions while working effectively with hospital IT and biomedical teams to ensure successful project execution and customer satisfaction.
Ability to present solutions to clients independently and be able to compare Ascom's solutions to the market. In addition, the candidate will be expected to be able to customize the solutions to the existing customer environment.
Experience in integration of medical equipment within a hospital setting.
Experience in leading workflow discussions with hospital medical teams.
Knowledge of Ascom's portfolio would be advantageous.
About us
Ascom is a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, we operate across 21 countries and have been supporting the healthcare industry for over 160 years, helping organizations deliver safer, more efficient care.
Together, we can make a meaningful difference in the lives of those who rely on our technology.
Learn more about Ascom at www.ascom.com
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