Manager - Account Management

A.P. Moller - Maersk Open · verified Sep 30, 2026

South Korea, Seoul, 4323 Full-time Manager Account Management

At a glance

Mid-level Account Management role at A.P. Moller - Maersk. South Korea, Seoul, 4323 · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationSouth Korea, Seoul, 4323

EmploymentFull-time

PostedApr 23, 2026 · 5mo ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Lead day-to-day account management work across customer channels, cases, onboarding, relationships, contracts, and disputes
Manage employees by setting priorities, coordinating tasks, coaching performance, and supporting future development
Set direction for account management activities while helping develop policies, practices, and business plans
Choose appropriate solutions from established alternatives within your area, escalating more complex work for support

What you bring

Previous experience in a related account management or customer experience area
Practical knowledge of relevant methods, procedures, processes, and techniques gained through work or advanced education
Experience leading employees through day-to-day priorities and task completion

Who this fits

This role suits a people manager who can independently run a defined customer experience area while supporting more complex work when needed. You should be comfortable leading employee lifecycle responsibilities and handling customer onboarding, relationships, contracts, disputes, channels, and cases. The position is based in Korea, Republic of.

From the employer

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Management stream includes those who primarily lead people for whom they have employee lifecycle responsibilities including hire/fire decisions, coaching/mentoring, coordination of tasks, appraising performance, pay reviews, and developing for future assignments. The management responsibilities are in addition to job specific accountabilities for objectives such as setting direction and developing business & operational areas, developing policies & practices, and implementing business plans. The planning horizon can vary from short to long term dependent on the career stage and goal achievement is typically accomplished through performance of direct and/or indirect reports. Progression within this stream reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques, work procedures and processes. Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution. The job requires previous work experience in a related area, or practical knowledge obtained via advanced education. Leaders at this level manage employees day-to-day and set priorities to ensure task completion.

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