Key Account Executive
A.P. Moller - Maersk Open · verified Sep 30, 2026 At a glance
Mid-level Account Executive role at A.P. Moller - Maersk. Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100 · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Work with Sales to look after strategic customers and build relationships that support retention and account growth
- Learn each customer's goals, then line up internal teams to meet agreed commitments
- Connect customer needs to relevant products and solutions, and help deliver the outcomes they expect
- Take ownership of customer problems and bring the right teams together to resolve them promptly
- Coordinate customer allocations, ocean tenders, logistics RFI/RFPs, contracts, and renewals within pricing guidelines
What you bring
- You can work with Sales and internal teams to support strategic customer accounts
- You can manage customer needs, service issues, and commercial processes such as tenders and contract renewals
Who this fits
This role suits you if you enjoy customer-facing account work that combines relationship building, issue resolution, and commercial coordination. The role is based in Vietnam.
From the employer
Trusted Partnership
Partner with Sales to manage and support strategic customers.
Build strong, long-term customer relationships to drive retention, growth, and positive customer experience.
Understand customer goals and align internal teams to deliver on commitments.
Customer Success & Issue Resolution
Understand customer needs and connect them with relevant Maersk products and solutions.
Drive customer satisfaction and successful execution of customer solutions.
Proactively address customer pain points and coordinate cross-functional teams to resolve issues promptly.
Commercial Process Management
Coordinate customer allocation and ensure commitments are met.
Support Ocean tender activities and follow up with Sales and relevant stakeholders.
Coordinate Logistics RFI/RFP, contracting, and contract renewals in line with pricing guidelines.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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