Key Account Executive
A.P. Moller - Maersk Open · verified Sep 30, 2026 At a glance
Mid-level Account Executive role at A.P. Moller - Maersk. Vietnam, Hồ Chí Minh, Ho Chi Minh City, 75309 · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Work with Sales on strategic accounts, building durable relationships that support retention, growth and a positive customer experience
- Learn customer goals and needs, then connect them to relevant products and align internal teams on delivery
- Address customer concerns early and bring the right teams together to resolve problems promptly
- Coordinate customer allocations, ocean tenders, logistics RFI/RFPs, contracting and renewals within pricing guidelines
What you bring
- At least two years of work in logistics, supply chain, freight forwarding or transportation
- A practical grasp of logistics products and solutions, plus intermediate English for customer and stakeholder communication
- Good Excel and presentation skills, along with strong relationship-building and problem-solving ability
Who this fits
This role suits someone who can manage customer relationships while coordinating commercial processes and resolving issues across teams. You should be comfortable adapting, working proactively and handling several priorities at once.
From the employer
Trusted Partnership
Partner with Sales to manage and support strategic customers.
Build strong, long-term customer relationships to drive retention, growth, and positive customer experience.
Understand customer goals and align internal teams to deliver on commitments.
Customer Success & Issue Resolution
Understand customer needs and connect them with relevant Maersk products and solutions.
Drive customer satisfaction and successful execution of customer solutions.
Proactively address customer pain points and coordinate cross-functional teams to resolve issues promptly.
Commercial Process Management
Coordinate customer allocation and ensure commitments are met.
Support Ocean tender activities and follow up with Sales and relevant stakeholders.
Coordinate Logistics RFI/RFP, contracting, and contract renewals in line with pricing guidelines.
Who We’re Looking For
Minimum 2 years of experience in Logistics, Supply Chain, Freight Forwarding, or Transportation.
Customer-centric mindset with strong relationship and problem-solving skills.
Good understanding of logistics products and solutions.
Intermediate English with good communication and stakeholder management skills.
Good Excel and presentation skills.
Proactive, process-oriented, adaptable, and able to manage multiple priorities.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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