Relationship Manager - Newcastle, NSW
At a glance
Manager-level Account Management role at ANZ. Newcastle · no salary stated · we estimate A$192,500–A$226,500 across Australia.
ANZ has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Look after a portfolio of small and medium-sized businesses, building knowledge of each owner's commercial and financial priorities
- Find growth by bringing in new clients, expanding existing customer relationships and generating referrals
- Bring internal and external contacts together to shape deals, then work with product specialists to put them into effect
- Keep credit and operational exposure in check, using your delegated relationship credit approval discretion where appropriate
What you bring
- You can build durable customer relationships and keep satisfaction levels high
- You understand commercial mid-market banking products and can match solutions to a customer's business needs
- You have experience evaluating customer credit strength, managing credit exposure and shaping suitable lending structures
- You can negotiate credit and banking product terms, apply commercial judgment and understand regulatory and risk controls
Who this fits
This full-time, permanent role suits someone ready to take a step forward in business banking, based in Newcastle, NSW. You’ll work with a dedicated Assistant Manager and collaborate with product specialists and other internal teams. The role focuses on managing a business portfolio and structuring customer deals.
From the employer
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. The division plays a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.
About the Role
Working with a dedicated Assistant Manager, you’ll manage a portfolio of small and medium-sized businesses, connecting with passionate business owners across a range of industries. By developing and maintaining a detailed understanding of their business and financial needs, you’ll drive growth through acquisition, increasing share of wallet and referrals. And you’ll have great insights and data to help you do this, thanks to investment in new systems and technologies.
You’ll develop valuable technical expertise as you collaborate with product partners and other ANZ stakeholders to design, structure and execute deals. And you’ll be backed by a supportive, results-driven leadership team to learn from and guide you.
This is a great opportunity to take the next step in your business banking career, setting yourself up for the many pathways within our commercial division or into other areas of ANZ.
Role Type: Permanent
Role Location: Newcastle, NSW
Work Hours: Full-time
What will your day look like?
As a Relationship Manager, you will:
- Build and maintain strong internal and external networks to support strong deal design and execution
- Structure deals in conjunction with relevant product and specialist teams
- Proactively manage credit and operational risks
- Apply Relationship Credit Approval Discretion as appropriate.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Ability to build long-term customer relationships and maintain high levels of customer satisfaction
- Strong understanding of commercial mid-market banking products
- Ability to understand customers business needs and offer tailored solutions
- Experience assessing, advising, monitoring and/or approving a customer's credit worthiness and credit risk and suitable credit structuring options
- Ability to negotiate terms and conditions of credit facilities and other banking products to suit the customers business goals
- Strong commercial acumen and ability to drive efficiency and create long-term value.
- Knowledge of regulatory requirements, risk management principles and how to mitigate risks.
- You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 114878 .
Want to learn more? Watch this video to explore a career as a Relationship Manager at ANZ. https://youtu.be/NXCLa7i0l_Y?si=YMhPl662BdAW0kwQ
Job Posting End Date
22/10/2026 , 11.59pm, (Melbourne Australia)
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