Regional Service Account Manager Italy & Spain

ANDRITZ andritz.com Open · verified Sep 25, 2026

Milan Manager Account Management

At a glance

Mid-level Account Management role at ANDRITZ. Milan.

Pay not stated

RoleAccount Management

SeniorityManager

LocationMilan

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow service sales across Italy and Spain with the sales team, targeting profitable results
Build relationships with prospective customers and key accounts throughout the territory
Prepare quotes, negotiate terms, and finalize contracts under pricing and approval rules
Track opportunities and service activity in CRM and monthly reporting, then support order handoffs
Lead sales and service teams while expanding share across animal feed, aqua and pet, and biomass and waste

What you bring

At least ten years in services, including medium- and long-term contract management, preferably in Feed and Biofuel or similar sectors
Higher education in a relevant technical discipline combined with substantial services experience and customer focus
Fluency in English, Spanish, and Italian, plus experience with CRM and sales tools
Background in service-solution sales or business development, with machinery, engineering, or automation knowledge
Experience operating within a matrix organization and leading people through change

Who this fits

You’ll suit a commercially focused service leader who can negotiate, manage customer relationships, and work independently within a matrix. The role covers Italy and Spain, is based in Milan, and requires travel for about half of the working time. You’ll lead and develop sales and service employees while working with customers and internal stakeholders across the territory.

From the employer

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

ABOUT ANDRITZ

ANDRITZ is a global leader in process technologies, equipment, plants, automation, and services for hydropower, pulp and paper, metals and environment & energy industries. Operating in over 80 countries, ANDRITZ drives the green transition by merging innovation with environmental responsibility.

BRIEF DESCRIPTION

The Service Account Manager is responsible for further developing, managing and sell ANDRITZ FB service solutions in ITALY and SPAIN with the main task to achieve customer’s satisfaction and drive the business to a profitable growth track.

KEY RESPONSIBILITIES

Develop the commercial sales of the ANDRITZ FB service portfolio in the territory towards achieving the goals, including profitable growth (together to Sales team).
Propose, develop and implement plans for improving / maximizing FB sales and earnings in the territory and meeting agreed targets and KPI’s, in line with the service execution / AFT strategy.
Maintain and further develop relationships to potential customers and key accounts in the territory.
Develop quotes, conduct negotiations and close contracts according to FB’s pricing policy and approval procedures.
Monitor plan and report market opportunities and sales activities of the service portfolio through ANDRITZ CRM and monthly reports.
Support and secure successful order transfer with all necessary technical and commercial information.
Attend relevant events and conferences to build business and stay abreast of industry news to identify opportunities for new business.
Grow market share in all applications (animal feed, aqua & pet, biomass & waste) and further strengthen ANDRITZ’s brand in the territory.
Promote knowledge sharing in the territory as well as a structured sales approach.
Show strong leadership by setting clear expectations and developing the skills and competencies of the employees in the sales and service teams.
Reinforce the behaviors of #1ANDRITZWay in being a role model to the team and to the whole organization.
Support to Capital and Aftermarket sales on application matters

TECHNICAL SKILLS

Machinery / Engineering / Automation skills
Marketing principles
Customer Experience principles
Knowledge of FB Products and business processes on all segment’s animal feed, aqua & pet, biomass & waste
Track record and proven background in business development and sales of service solutions
Networking with stakeholders in the relevant territory.
Experience in using CRM and other sales tools
Technology skills (ANDRITZ IT and IoT Tools)
Language skills :
- English fluency (must have)
- Spanish fluency (must have)
- Italian fluency (must have)

Education & Background

Higher Education/Graduate course in a relevant technical area combined with strong services experience and customer orientation.
Minimum 10 years of experience working in Services, managing medium and long term contracts preferably in Feed & Biofuel industry (Animal Feed, PET Food and Aqua Feed, Biofuel projects) or similar industries.
Experience in working in matrix structure.
Availability for travels (about 50% of working time)

Your Competencies

Strategic mindset with hands on approach
Strong Negotiation skills
Reliable with high ethics
Communication: Effective verbal, presentation and listening skills
Capability to establish strong relationships and collaboration with all stakeholders, especially with customers, and to navigate the matrix organization effectively
Target/result oriented with systematic and energetic working approach, eager to do more
Leadership and People management, including ability to lead and implement change
Intercultural and interpersonal competencies, being able to build trust in relationships beyond the region
A genuine team player with a collaborative mind set
Proactivity and willingness to take responsibility and work independently as well as within a team

READY TO JOIN US?

We look forward to receiving your application!

CONTACT INFO

ANDRITZ SEPARATION ITALY S.r.l.

Via C. Ravizza, 58

I-20149 Milano – MI – Italy

https://www.andritz.com/careers-en

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.