Internal Sales Representative

Altera Open · verified Sep 22, 2026

Tokyo Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Altera. Tokyo · full-time.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationTokyo

EmploymentFull-time

PostedMay 1, 2026 · 4mo ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Support assigned accounts across opportunity tracking, revenue forecasting, order handling, and customer communications
Back the sales and FAE teams with design-registration reviews, quote requests, and documented account processes
Resolve customer questions about orders, IP or tools licensing, and design matters through timely follow-up
Coordinate distributor order exceptions, sample requests, and new-product support with internal teams
Collect demand information from customers and distributors, then maintain CRM data and sales updates

What you bring

A bachelor’s degree plus at least eight years of related work experience
Strong teamwork, concise communication, independent execution, and practical business judgment
The ability to manage competing work in a changing environment, alone or with a team
Communication skills that let you adjust your approach for different audiences

Who this fits

You’ll suit a customer-facing internal sales role that connects account managers, FAEs, distributors, operations, legal, and end customers. The work calls for organized follow-through across orders, pricing, forecasts, CRM records, escalations, and reviews. This is a regular, Japan-based Shift 1 role located in Tokyo, and FPGA sales knowledge would be useful.

From the employer

Job Details:

Job Description:

We are seeking a highly organized and customer-focused Internal Sales Representative (ISR) to support our field sales team in delivering best-in-class service to our customers. In this role, you will serve as the critical operational link between our account managers, FAEs, distribution partners, and end customers in support of the Lead-to-Order Process.

Internal Sales Representative is a commission-based role with focus on assigned customers for all account management and customer service functions including, opportunity management, revenue forecast, order management, and communications.

Key Responsibilities:

Build and maintain strong customer relationships in partnership with the field sales team, with emphasis on customer procurement and planning personnel.
Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts, including Design Registration review, Pricing/Quote requests, and process documentation.
Work directly with end customers on orders, IP/Tools licensing, and design related inquiries, ensuring timely follow-up and resolution.
Manage escalation or exception requests on customer orders placed through distributors, coordinating closely with a centralized Sales Service team that processes orders from customers and distribution channel partners.
Coordinate sample requests and new product introduction (NPI) support between field sales, Product Marketing, and Operations.
Work with customers and distributors to collect, enter, and analyze demand signals to prepare consolidated sales forecast in support of the planning process.
Maintain accurate design registration for DDC and opportunity data in the CRM system.
Ensuring correct distributor margin is applied for each opportunity.
Collaborate cross-functionally with Business Management, Business Operations, and Legal on contract/special agreement, agreements, pricing, and compliance activities.
Prepare sales reports, pipeline updates, and account summaries for internal stakeholders.
Support QBRs (Quarterly Business Reviews) and territory/business reviews with data preparation and insights.
Assist in onboarding new sales team members by providing training on internal tools and processes.
Act as first point of contact for resolving distributor or customer escalations on pricing and supply.

Qualifications:

Bachelor's Degree with min 8 years of related working experience.
People skills (teamwork, conciseness, working independently) and good business acumen
Ability to multitask and work in a dynamic and changing environment either independently or in a team
Effective communication skills with the ability to adapt style and content appropriately for the audience
Understanding of FPGA sales process is an advantage

Job Type:

Regular

Shift:

Shift 1 (Japan)

Primary Location:

Tokyo (Regus), Japan

Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.