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Client Onboarding Officer

Alter Domus Participations alterdomus.com Open
Taguig Mid-level Customer Success

At a glance

Mid-level Customer Success role at Alter Domus Participations. Taguig.

Pay not stated Customer Success salary

RoleCustomer Success
SeniorityMid-level
LocationTaguig
PostedOct 25, 2026
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Guide new clients as their accounting systems and data move into Alter Domus applications
  • Join planning sessions to understand client needs, then review their historical accounting records
  • Run accounting data imports and reconcile results against outputs from prior systems
  • Check in after migration, help client-facing teams adopt the setup, and provide first-line support
  • Track whether migration benefits are being realized and raise concerns with the Platform Delivery Team lead

What you bring

  • A bachelor’s degree in accounting or finance
  • Fluent English and at least one year of experience in accounting analysis, financial reporting or a related area
  • You are detail-focused, analytical and curious

Who this fits

This role suits someone with an accounting or finance background who wants hands-on work with client onboarding and accounting data migrations. You’ll report to the Platform Delivery Team lead and work with client-facing teams.

From the employer

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Job DESCRIPTION:

The responsibility of the right candidate will be to assist with the onboarding and data migrations on new business into our eFront system.

The successful candidate will be reporting to the Platform Delivery Team lead.

your responsibilities will include:

  • Play a key role in the clients onboarding from systems to AlterDomus applications landscape
  • Attend planning and set up meetings to gain an understanding of client requirements
  • Analyse client’s historical accounting data
  • Prepare, execute & reconcile accounting data imports based on outputs from previous systems
  • Attend post migration meetings
  • Ensure clients facing teams' adoption of the new set up
  • Act as a first level of support when needed
  • Have a vested interest in the success of the data migrations and ensure that benefits are being realised as part of the project
  • Work closely with the Platform Delivery Team lead and escalate any issues or concerns

YOUR PROFILE:

  • You must have a bachelor degree in Accounting or Finance
  • You are fluent in English
  • You are detail oriented, analytical and inquisitive
  • At least 1-2 years of experience in accounting analysis, financial reports delivery or related.
  • Experience with accounting systems in a similar role (posting accounting data, gathering user requirements, enhancement requests, working on systems implementations, training) will be an advantage
  • A first experience in eFront FrontInvest (FIA) solution would be a plus.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday!
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Customer Success

Find me work

By the team behind growthroles.

Find me work
Opportunity

Customer Success work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.