Communications Agent
Mid-level Communications role at Alphabe Insight Inc. Phoenix · full-time · $45,000–$50,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Connect with customers and visitors in a professional, welcoming way
- Support outreach efforts and activities that engage customers
- Help deliver promotional, community, and event activities
- Organize communication records and share customer feedback with the team
- Represent the company at outreach events while working toward communication goals
What you bring
- High school completion or an equivalent credential
- Clear verbal communication and strong interpersonal skills
- A positive, customer-first approach
- Strong organization, attention to detail, dependability, and adaptability
- Ability to work effectively with colleagues
Who this fits
This Phoenix-based, onsite, full-time role suits someone who enjoys frequent public interaction and customer-facing representation. You’ll need to stay organized, adapt to changing needs, and work well with colleagues while supporting outreach and events. Ongoing training and development are part of the role.
From the employer
Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.
Job Summary
We are looking for a professional Communications Agent to support customer engagement, outreach initiatives, and public-facing activities. This role is ideal for individuals who enjoy interacting with people and representing a growing organization.
Responsibilities
- Engage with customers and visitors professionally.
- Support outreach and customer engagement initiatives.
- Assist with promotional and community activities.
- Build positive relationships with customers.
- Gather feedback and share observations with the team.
- Maintain organized communication records.
- Collaborate with colleagues to achieve communication goals.
- Represent the company during outreach activities and events.
- Participate in ongoing training and development.
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Positive attitude and customer-focused mindset.
- Excellent organizational abilities.
- Ability to work in a collaborative environment.
- Strong attention to detail.
- Dependable and adaptable.
- Competitive salary ($45,000–$50,000 annually)
- Career growth opportunities
- Professional development and ongoing training
- Collaborative and supportive work environment
- Paid time off
- Health, dental, and vision insurance
- Retirement savings plan
- Employee assistance program
- Work-life balance
- Performance recognition programs